Retail District Manager-NYC

About the role

The Retail District Manager supporting Royal Canin is responsible for developing business plans and cultivating customer relationships that result in client satisfaction and the opportunity for our products to become the reference in healthy pet diets. This Associate is responsible for meeting the following principal accountabilities in all retail units within her/his territory including independent retail pet specialty stores.

Key responsibilities

• Brand Advocacy & Associate Education
  • Deliver engaging, high-impact training sessions for retail store associates to build passion and knowledge for both Royal Canin and Eukanuba.
  • Empower retail partners by teaching the science-based nutritional benefits of our formulas so they can confidently recommend them to pet parents.
  • Act as the face of our brands, elevating their profile and prestige across all store visits.
• Best-in-Class Merchandising & Perfect Store Execution
  • Gain distribution of core and innovative SKUs using Category Management selling methodologies.
  • Install and maintain high-impact promotional materials, including end-caps, shelf-talkers, customized displays, and banners.
  • Regularly audit point-of-sale materials to ensure pricing and brand messaging are accurate and positioned for maximum consumer conversion.
• Territory Management & Sales Growth
  • Build and execute daily and weekly territory routing plans to ensure optimal store coverage and cost-effective travel schedules.
  • Complete structured retail calls across Key Accounts, Regional Accounts, and independent retailers using the LASER Sales-Call Process.
  • Leverage Salesforce and other analytical tools to help identify trends, diagnose gaps, and execute mutually beneficial growth opportunities.
  • Keep CRM systems up to date with accurate account segmentation, activity tracking, and tagging.
• Financial & Administrative Discipline
  • Manage a pre-approved expense budget and process retail store credits on a daily/weekly basis in accordance with regional compliance guidelines.

Requirements

• Bachelor's degree in business, nutrition, or animal science preferred but not required
• 3+ years of experience in sales
• Proficient written and verbal communication
• Ability to translate data into insights
• Strong stakeholder management skills
• Experience with MS Office, Salesforce, Springboard, etc.
• Possess and maintain a valid driver's license with a clean driving record
• Ability to physically lift large quantities of product (40+ lbs)
• Able to sit, stand, walk and/or drive for long periods of time, as well as frequently bend, kneel and stoop
• Subject to outside weather conditions and changing climates
• Ability to travel overnight if required

Pay & benefits

• Base pay range: USD 79,280.00 – USD 109,010.00
• Variable pay (company bonus)
• Medical and dental benefits
• Participation in 401k plan
• Paid time off benefits
• Company vehicle provided
• Access to in-house Mars University learning and development support