Retail Distribution Center Returns/Restock

Primary Job Functions

• Track and compile return data with the purpose of identifying areas of concern as well as possible root causes.
• Physically observe and inspect items returned after delivery to ensure proper return coding.
• Gather information from customers about potential reasons for the return of merchandise.
• Solve any potential issues that may arise during the return process.
• Clear out the systems to make items ready for the billing department.
• Properly identify products by item number.
• Accurately identify return scores.
• Addresses driver issues regarding load out, such as missing pieces, missing hardware, cross dock items and items returned.
• Communicate with customers as needed to gather additional data as well as to perform customer service functions.
• Reports findings to immediate supervisor in order to correct errors and sustain a culture of continuous improvement.
• Demonstrate the Company’s Core and Growth Values in the performance of all job functions.

Job Qualifications

• Education: High School, Diploma or equivalent
• Experience: 1 Year of warehouse
• Knowledge, Skills And Abilities:
  • Effective time management and organizational skills
  • Understanding the Lockout Tagout Process
  • Recycling principle
  • Work independently as well as in a team environment
  • Maintain confidentiality
  • Perform under strong demands in a fast-paced environment

What's In It For You

• Health, dental benefits, and vision insurance
• Life/Disability Insurance
• Flex Spending Account
• 401K
• Paid Time Off

Benefits

When you join us, you are eligible to participate in our comprehensive benefits programs, which include:

• Health, dental benefits, and vision insurance
• Life/Disability Insurance
• Flex Spending Account
• 401K
• Paid Time Off

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page.