Retail Display Installer - Technology

About the role

The Field Service Representative plays a crucial role in executing shared services projects in partnership with and under the guidance of the Shared Services Field Management team. The role focuses on execution, exceptional communication, leadership, follow-through on tasks/timelines, and coordination within the shared services division.

Responsibilities

• Participate and occasionally lead activities within the shared services - local/area markets and division-wide, ensuring accurate tracking and execution of all work functions across various markets
• Respond and remain responsible for consistent communication with field services management and Field Representatives (within 24 hours of contact)
• Complete 30 hours of field work on average per week within a 12 month period
• Responsible for keeping their availability updated and accurate
• Fully complete all assigned jobs on or before scheduled end dates
• Lead, install, and build displays, end caps, fixturing
• Maintain and update displays according to planograms/client requests
• Conduct break-fix repairs to ensure displays and fixtures are fully functional
• Lead early projects, overnight and early morning installations, and installations involving a team of 2+
• Provide solution feedback
• Manage virtual software teams and ensure successful execution of related tasks and timelines
• Work independently and lead teams in a fast-paced environment
• Participate and complete a variety of training and certification programs
• Accurately track, manage, record, and communicate activity via designated systems/workflows
• Available for weekend, holiday, and early morning assignments as needed

Qualifications

• Age / Eligibility: Must be 18 years or older (due to insurance requirements)
• Availability: Flexible availability Monday through Friday, Weekend and holiday availability as needed, Early morning and late-night availability as needed. Maintain a minimum of 30 hours of fieldwork (on average) within a 12-month period
• Physical Abilities: Climb a ladder up to 10 feet in height, Safely lift and carry up to 60lbs, Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead
• Adaptability: Ability to adjust to the ever-changing variety of tasks and work environments
• Communication Skills: Effective communication abilities, primarily via phone, text, and email, to coordinate tasks and provide updates to the team and management as needed
• Training: Must complete all training assignments and tasks within a designated time frame

Skills

• Installation and Merchandising experience
• Proficiency in assorted hand/power tool usage
• Ability to follow planogram (POG), directives, and secondary communication

Benefits

• $50 per month in technology reimbursement
• Paid time off
• Paid mileage and drive time
• Paid time off
• Flexible scheduling
• Variety of job tasks
• Career pathing and growth opportunities

Pay

Hourly pay starting at $17.00 per hour, based on experience and location

Schedule

Next-day pay on-demand with DailyPay