Retail Display Installer - Technology

About the role

2020 Companies seeks a reliable, detail-oriented, and self-motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP.

Responsibilities

• Installing and updating sales floor fixtures and endcaps
• Performing buildouts, resets, and display repairs
• Following plan-o-grams and client-specific directives
• Managing store-level relationships and ensuring top-quality execution on every project
• Responding and remaining responsible for consistent communication with field services management quickly (within 24 hours of contact)
• Fully completing all assigned jobs on or before scheduled end dates
• Maintaining and updating displays according to planograms/ client requests
• Conducting break-fix repairs to ensure displays and fixtures are fully functional
• Participating in early morning installations and installations involving a team of 2+ people and providing solution feedback
• Participating in training and certification programs
• Accurately tracking, recording, and communicating activity via designated systems/ workflows
• Available for weekend assignments as needed

Requirements

• Age / Eligibility: Must be 18 or older (due to insurance requirements)
• Availability: Flexible availability Monday through Friday. Weekend and holiday availability as needed. Early morning and late-night availability as needed. Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period.
• Physical Abilities: Climb a ladder up to 10 feet in height. Safely lift and carry up to 60lbs. Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead. Adaptability: Ability to adjust to the ever-changing variety of tasks and work environments.
• Communication Skills: Effective communication abilities, primarily via phone, text, and email, to coordinate tasks and provide updates. Use a smartphone for various tasks, such as clocking in and out, taking and uploading photos, downloading applications, and connecting to the internet. Respond and remain responsible for consistent communication with field services management quickly (typically within 24 hours of contact, but may vary depending on the project/assignment/task/client/location being supported).
• Education: A high school diploma or equivalent is typically required. Previous retail or merchandising experience is beneficial but not mandatory.
• Experience: Preferred installation and merchandising experience. Proficiency with hand and power tool usage. Ability to follow planogram (POG) directives and secondary communication.
• Technology: Must own an Android or Apple mobile device to upload photos and data. Must be able to successfully navigate various communication platforms and applications independently.
• Training: Must complete all training assignments and tasks within a designated time frame. Agents are expected to be able to work collaboratively and autonomously.
• Transportation and Travel: Must have reliable transportation. Valid driver’s license and proof of insurance. Willingness and ability to travel up to 90 miles from home per assignment/shift/daily.
• Leadership & Communication: Superior leadership skills and strong professional communication and presentation skills. Ability to make sound decisions, show good judgment and problem-solve effectively. Capable of working autonomously with excellent time management and reporting skills.

Qualifications

• Age / Eligibility: Must be 18 or older (due to insurance requirements)
• Availability: Flexible availability Monday through Friday. Weekend and holiday availability as needed. Early morning and late-night availability as needed. Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period.
• Physical Abilities: Climb a ladder up to 10 feet in height. Safely lift and carry up to 60lbs. Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead. Adaptability: Ability to adjust to the ever-changing variety of tasks and work environments.
• Communication Skills: Effective communication abilities, primarily via phone, text, and email, to coordinate tasks and provide updates. Use a smartphone for various tasks, such as clocking in and out, taking and uploading photos, downloading applications, and connecting to the internet. Respond and remain responsible for consistent communication with field services management quickly (typically within 24 hours of contact, but may vary depending on the project/assignment/task/client/location being supported).
• Education: A high school diploma or equivalent is typically required. Previous retail or merchandising experience is beneficial but not mandatory.
• Experience: Preferred installation and merchandising experience. Proficiency with hand and power tool usage. Ability to follow planogram (POG) directives and secondary communication.
• Technology: Must own an Android or Apple mobile device to upload photos and data. Must be able to successfully navigate various communication platforms and applications independently.
• Training: Must complete all training assignments and tasks within a designated time frame. Agents are expected to be able to work collaboratively and autonomously.
• Transportation and Travel: Must have reliable transportation. Valid driver’s license and proof of insurance. Willingness and ability to travel up to 90 miles from home per assignment/shift/daily.
• Leadership & Communication: Superior leadership skills and strong professional communication and presentation skills. Ability to make sound decisions, show good judgment and problem-solve effectively. Capable of working autonomously with excellent time management and reporting skills.

Benefits

$16.50 per hour

Next-day pay on demand with DailyPay

Paid drive time and mileage reimbursement

Job assignments are available Monday–Friday | Weekends are not required!

Paid training

Job assignments include both flexible self-scheduling options and fixed shifts based on availability

Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period

Variety of projects and clients

Schedule

Work Monday–Friday | Weekends are not required!

Pay

$16.50 per hour