Retail Display Installer - Technology

About the role

2020 Companies seeks a reliable, detail-oriented, and self-motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP.

Responsibilities

• Installing and updating sales floor fixtures and endcaps
• Performing buildouts, resets, and display repairs
• Following plan-o-grams and client-specific directives
• Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact)
• Fully complete all assigned jobs on or before scheduled end dates
• Completing necessary forms /images/ surveys associated with each job/assignment before leaving the job site
• Maintaining and updating displays according to planograms/ client requests
• Conducting break-fix repairs to ensure displays and fixtures are fully functional
• Participate in early morning installations and installations involving a team of 2+ people and provide solution feedback
• Managing virtual software and ensuring successful execution of related tasks and timelines
• Contributing to the team's success by assisting other members as needed
• Adhering to timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections
• Working independently in a fast-paced environment
• Participating and completing training and certification programs
• Accurately tracking, recording, and communicating activity via designated systems/ workflows
• Available for weekend assignments as needed

Requirements

• Age / Eligibility: Must be 18 or older (due to insurance requirements).
• Availability: Flexible availability Monday through Friday. Weekend and holiday availability as needed. Early morning and late-night availability as needed. Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period.
• Physical Abilities: Climb a ladder up to 10 feet in height. Safely lift and carry up to 60lbs. Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead.
• Adaptability: Ability to adjust to the ever-changing variety of tasks and work environments.
• Communication Skills: Effective communication abilities, primarily via phone, text, and email, to coordinate tasks and provide updates. Use a smartphone for various tasks, such as clocking in and out, taking and uploading photos, downloading applications, and connecting to the internet.
• Technology: Must own an Android or Apple mobile device to upload photos and data. Must be able to successfully navigate various communication platforms and applications independently.
• Training: Must complete all training assignments and tasks within a designated time frame. Agents are expected to be able to work collaboratively and autonomously.
• Transportation and Travel: Must have reliable transportation. Valid driver’s license and proof of insurance. Willingness and ability to travel up to 90 miles from home per assignment/shift/daily.

Qualifications

• Installation and merchandising experience
• Proficiency with hand and power tool usage
• Ability to follow planogram (POG) directives and secondary communication

Skills

• Strong communication and organizational skills
• Leadership and cross-functional work
• Customer and client satisfaction

Benefits

• $17.00 per hour
• Next-day pay on demand with DailyPay
• Paid drive time and mileage reimbursement
• Job assignments are available Monday–Friday | Weekends are not required!
• Paid training
• Job assignments include both flexible self-scheduling options and fixed shifts based on availability
• Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period
• Variety of projects and clients

Pay

• $17.00 per hour

Schedule

• Work Monday–Friday | Weekends are not required!