Retail Display Installer - Technology

About the role

2020 Companies seeks a reliable, detail-oriented, and self-motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP.

Responsibilities

• Installing and updating sales floor fixtures and endcaps
• Performing buildouts, resets, and display repairs
• Following plan-o-grams and client-specific directives
• Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact)
• Fully complete all assigned jobs on or before scheduled end dates
• Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period
• Contribute to the team's success by assisting other members as needed
• Adhere to timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections
• Manage virtual software and ensure successful execution of related tasks and timelines
• Work independently in a fast-paced environment
• Participate and complete training and certification programs
• Accurately track, record, and communicate activity via designated systems/ workflows

Requirements

• Must be 18 or older (due to insurance requirements)
• Flexible availability Monday through Friday
• Weekend and holiday availability as needed
• Early morning and late-night availability as needed
• Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period
• Climb a ladder up to 10 feet in height
• Safely lift and carry up to 60lbs
• Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead
• Ability to adjust to the ever-changing variety of tasks and work environments
• Effective communication abilities, primarily via phone, text, and email, to coordinate tasks and provide updates
• Ability to follow planogram (POG) directives and secondary communication

Qualifications

• A high school diploma or equivalent is typically required
• Previous retail or merchandising experience is beneficial but not mandatory
• Installation and merchandising experience
• Proficiency with hand and power tool usage
• Ability to follow planogram (POG) directives and secondary communication
• Technology: Must own an Android or Apple mobile device to upload photos and data. Must be able to successfully navigate various communication platforms and applications independently
• Training: Must complete all training assignments and tasks within a designated time frame. Agents are expected to be able to work collaboratively and autonomously
• Transportation and Travel: Must have reliable transportation. Valid driver’s license and proof of insurance. Willingness and ability to travel up to 90 miles from home per assignment/shift/daily
• Leadership & Communication: Superior leadership skills and strong professional communication and presentation skills. Ability to make sound decisions, show good judgment and problem-solve effectively. Capable of working autonomously with excellent time management and reporting skills

Skills

• Strong communication and organizational skills
• Ability to use mobile applications and technology to complete assignments efficiently and professionally

Benefits

• $16.50 per hour
• Next-day pay on demand with DailyPay
• Paid drive time and mileage reimbursement
• Paid training
• Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period
• Variety of projects and clients

Pay

• $16.50 per hour

Schedule

• Work Monday–Friday
• Weekends are not required