Retail Display Installer - Technology

About the role

2020 Companies seeks a reliable, detail-oriented, and self-motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP.

Responsibilities

• Installing and updating sales floor fixtures and endcaps
• Performing buildouts, resets, and display repairs
• Following plan-o-grams and client-specific directives
• Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact)
• Completing all assigned jobs on or before scheduled end dates
• Maintaining and updating displays according to planograms/ client requests
• Conducting break-fix repairs to ensure displays and fixtures are fully functional
• Participating in early morning installations and installations involving a team of 2+ people and providing solution feedback
• Managing virtual software and ensuring successful execution of related tasks and timelines
• Assisting other members of the team as needed
• Adhering to timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections
• Working independently in a fast-paced environment
• Participating and completing training and certification programs
• Accurately tracking, recording, and communicating activity via designated systems/ workflows
• Available for weekend assignments as needed

Requirements

• Age / Eligibility: Must be 18 or older (due to insurance requirements)
• Availability: Flexible availability Monday through Friday. Weekend and holiday availability as needed. Early morning and late-night availability as needed. Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period.
• Physical Abilities: Climb a ladder up to 10 feet in height. Safely lift and carry up to 60lbs. Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead
• Adaptability: Ability to adjust to the ever-changing variety of tasks and work environments
• Communication Skills: Effective communication abilities, primarily via phone, text, and email, to coordinate tasks and provide updates. Use a smartphone for various tasks, such as clocking in and out, taking and uploading photos, downloading applications, and connecting to the internet. Respond and remain responsible for consistent communication with field services management quickly (typically within 24 hours of contact, but may vary depending on the project/assignment/task/client/location being supported).
• Education: A high school diploma or equivalent is typically required. Previous retail or merchandising experience is beneficial but not mandatory.
• Experience: Preferred: Installation and merchandising experience. Proficiency with hand and power tool usage. Ability to follow planogram (POG) directives and secondary communication.
• Technology: Must own an Android or Apple mobile device to upload photos and data. Must be able to successfully navigate various communication platforms and applications independently.
• Training: Must complete all training assignments and tasks within a designated time frame. Agents are expected to be able to work collaboratively and autonomously.
• Transportation and Travel: Must have reliable transportation. Valid driver’s license and proof of insurance. Willingness and ability to travel up to 90 miles from home per assignment/shift/daily.
• Leadership & Communication: Superior leadership skills and strong professional communication and presentation skills. Ability to make sound decisions, show good judgment and problem-solve effectively. Capable of working autonomously with excellent time management and reporting skills.

Qualifications

• Age / Eligibility: Must be 18 or older (due to insurance requirements)
• Availability: Flexible availability Monday through Friday. Weekend and holiday availability as needed. Early morning and late-night availability as needed. Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period.
• Physical Abilities: Climb a ladder up to 10 feet in height. Safely lift and carry up to 60lbs. Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead
• Adaptability: Ability to adjust to the ever-changing variety of tasks and work environments
• Communication Skills: Effective communication abilities, primarily via phone, text, and email, to coordinate tasks and provide updates. Use a smartphone for various tasks, such as clocking in and out, taking and uploading photos, downloading applications, and connecting to the internet. Respond and remain responsible for consistent communication with field services management quickly (typically within 24 hours of contact, but may vary depending on the project/assignment/task/client/location being supported).
• Education: A high school diploma or equivalent is typically required. Previous retail or merchandising experience is beneficial but not mandatory.
• Experience: Preferred: Installation and merchandising experience. Proficiency with hand and power tool usage. Ability to follow planogram (POG) directives and secondary communication.
• Technology: Must own an Android or Apple mobile device to upload photos and data. Must be able to successfully navigate various communication platforms and applications independently.
• Training: Must complete all training assignments and tasks within a designated time frame. Agents are expected to be able to work collaboratively and autonomously.
• Transportation and Travel: Must have reliable transportation. Valid driver’s license and proof of insurance. Willingness and ability to travel up to 90 miles from home per assignment/shift/daily.
• Leadership & Communication: Superior leadership skills and strong professional communication and presentation skills. Ability to make sound decisions, show good judgment and problem-solve effectively. Capable of working autonomously with excellent time management and reporting skills.

Skills

• Strong communication and organizational skills
• Ability to climb ladders up to 10 feet in height
• Safely lift and carry up to 60lbs
• Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead
• Effective communication abilities, primarily via phone, text, and email
• Proficiency with hand and power tools
• Ability to follow planogram (POG) directives and secondary communication
• Ability to navigate various communication platforms and applications independently
• Reliable transportation and valid driver’s license
• Willingness and ability to travel up to 90 miles from home per assignment/shift/daily
• Superior leadership skills and strong professional communication and presentation skills
• Ability to make sound decisions, show good judgment and problem-solve effectively
• Excellent time management and reporting skills

Benefits

• $16.50 per hour
• Next-day pay on demand with DailyPay
• Paid drive time and mileage reimbursement
• Paid training
• Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period
• Variety of projects and clients

Pay

• $16.50 per hour

Schedule

• Work Monday–Friday
• Weekends are not required