Retail Department Manager

About the role

Join our team and live the Ollie‑tude!

• BE A TEAM PLAYER – Associates are expected to be supportive and work together.
• BE CARING – How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED – Live the “good stuff cheap” mindset.
• BE COMMITTED – Operate with grit, passion, tenacity, and action.
• BE GROWING – How do we get better every day?
• BE REAL – Associates should be honest, transparent, genuine, trustworthy, and sincere.

Benefits

• Medical, Dental, Vision, and RX coverage begins after 90 days of employment.
• 401(k) with generous company match and immediate vesting.
• Strong career growth & talent development culture.
• 20% associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

Responsibilities

• Greet and acknowledge every customer with Ollie’s “Yes I Care, Yes I Can” approach to build long‑term customer loyalty.
• Be knowledgeable of all products, promotions, and advertisements to ensure that customer questions can be answered and to assist with selling product.
• Assist with receiving the truck and pricing items.
• Ensure that all product within the department is merchandised and recovered per the visual merchandise standards.
• Communicate customer needs to Team Leaders when necessary.
• Assist with training new Associates.
• Accurately and efficiently operate the register.
• Maintain the cleanliness of the overall store, complete any additional responsibilities, and/or duties as assigned.

Qualifications

• Minimum of six months’ retail experience in a mid‑size to large retail service‑oriented business preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Must have a positive attitude and the ability to interact well with customers and Associates.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a safe manner.