Retail Department Coordinator FT

About the role

You’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes your development at Marshalls, a Fortune 100 company and the world’s leading off-price retailer. This role focuses on executing receiving and merchandising standards while ensuring Associates process efficiently and work as a team to deliver an excellent customer experience.

Responsibilities

• Engage and interact with customers to maintain a clean, organized store and ensure an excellent customer experience.
• Role model exceptional customer service and promote a culture of honesty, integrity, and confidentiality.
• Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor.
• Train and mentor Associates on established merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
• Ensure Associates complete tasks according to store plan and prioritize as needed.
• Monitor team productivity and provide coaching as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain and uphold merchandising philosophy and signage standards.
• Maintain organizational, cleanliness, and recovery standards for the backroom area.
• Ensure compliance with recycling and hazardous waste programs where applicable.
• Communicate accurately with management and Associates on priorities and provide progress updates.
• Provide and accept recognition and constructive feedback.
• Partner with Management on Associate training needs to increase effectiveness.
• Ensure adherence to all labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills with attention to detail.
• Capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
• Team player, working effectively with peers and supervisors.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Able to train others.
• 1 year of retail experience and 6 months of leadership experience.

Benefits

• Associate discount.
• Employee Assistance Program (EAP).
• Smoking cessation and bereavement support.
• 401(k) Associate contributions.
• Child care and cell phone discounts.
• Pet and legal insurance.
• Credit union membership.
• Referral bonuses.

Those who meet service or hours requirements are also eligible for:

• 401(k) match.
• Medical, dental, and vision insurance.
• Health Savings Account (HSA).
• Health care Flexible Spending Account (FSA).
• Life insurance.
• Short-term and long-term disability.
• Paid parental leave.
• Paid holidays, vacation, and sick time.
• Auto and home insurance discounts.
• Scholarship program.
• Adoption assistance.

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

Pay

This position has a starting pay range of $15.50 to $16.00 per hour. Actual starting pay is determined by relevant skills, qualifications, and experience.