Retail Customer Service Representative
Benefits
- Company parties
- Flexible schedule
- Training & development
Responsibilities
A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned.
Requirements
- Previous customer service or sales experience in a retail environment
- Exceptional customer service skills
- Ability to translate customer requirements into final products or services
- Assist in handling customer complaints and problems in a professional manner
- Multitasking – must have the ability to simultaneously process multiple tasks
- Effective verbal and written communication skills
- Strong attention to detail
- Outstanding time management and organizational skills
- A high school diploma or equivalent required
- Valid driver’s license required
- Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
- Ability to work flexible hours
- Some supervisory skills preferred
Qualifications
- Must be able to stand behind a sales counter for extended periods of time
- Must be able to lift at least 50 pounds
- Must be able to communicate clearly with customers by email, by phone, and in-person
- Must perform all duties in a safe and efficient manner
Skills
- Customer service skills
- Communication skills
- Attention to detail
- Time management skills
- Lifting ability
- Computer proficiency
Benefits
- Competitive Compensation
- Flexible Scheduling
- Career path development
Pay
$13.50 per hour
Schedule
Flexible
Company Overview
Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.
PostNet has nearly 700 locations across North America, Central America, South America, and Africa.
At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities.
Application
We invite EVERYONE to apply!
If you already have a resume on Indeed, you can apply here.
At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!