Retail Cosmetics Sales Associate - Lancome, Twelve Oaks - Full Time

Responsibilities

• Act as a beauty expert providing personalized consultations, makeup applications, and skincare recommendations to drive sales.
• Manage a loyal client base through proactive outreach and maintain a clean, shoppable sales environment.

About the Role

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands. Standing for at least two consecutive hours, lifting at least 25lbs, stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.

Requirements

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors; read and understand employment policies and safety rules/procedures in English; deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products; drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education; meet and surpass daily sales goals by delivering exceptional service; responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits; effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience.

Qualifications

• At least 1 year of customer service or selling experience required.

Skills

• Cosmetics Sales
• Customer Service
• Clienteling
• Product Demonstration
• Makeup Application
• Skin Care Consultation
• Point-of-Sale Technology
• Relationship Building
• Sales Goal Achievement
• Inventory Maintenance
• Communication
• Digital Tools

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eighth paid holiday
• Continuous learning and leadership development
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Pay

Salary: 22.08

Schedule

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability.