Retail / Concessions Hourly Supervisor - Mercer University

Job Responsibilities

• Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
• Retains control of production costs, supply costs, and inventory by adhering to all standards of operation.
• Audits service and quality on a regular basis.
• Adheres to all standards and established tracking procedures daily.
• Develops and implements strategies to achieve customer satisfaction goals.
• Supervises teamwork and service on a regular basis.
• Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures.
• Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
• Assists in annual employee reviews and supervises interim performance issues.
• Supervisor accurate adherence to Aramark's time and attendance procedures.
• Ensures staffing level consistent with established guidelines and makes daily adjustments based on business needs.

Qualifications

• Must have 3-5 years of relevant experience.
• Current Certifications as needed.

About the Role

This person will ensure the highest level of customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs.

Requirements

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Skills

Must have 3-5 years of relevant experience. Current Certifications as needed.

Benefits

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Pay

Details on pay are not specified in this job description.

Schedule

Details on schedule are not specified in this job description.

About Aramark

About Aramark: Our Mission, Diversity & Inclusion, Career Opportunities, and Contact Information.