Retail Commission Sales Associate - Fine Jewelry, Spokane Valley - Flex

About the role

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed, comfortable, and valued. You bring elegance, expertise, and personalized service to every interaction, helping customers find the perfect piece to celebrate life’s special moments.

With a passion for fine craftsmanship and a deep understanding of precious metals, gemstones, and luxury brands, you continually demonstrate superior product knowledge to educate and assist customers in selecting items that suit their tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele program.

Responsibilities

In addition to meeting sales goals, other key responsibilities of the role include promoting our loyalty and warranty programs, supporting inventory and fulfillment activities, and supporting special events. You also will ensure the security, accuracy, and impeccable presentation of merchandise.

You’ll work closely with your team to achieve sales goals, support special events, and uphold operational excellence in all aspects of the Fine Jewelry department. Our colleagues begin each day energized and ready to make an impact, reviewing their sales goals, learning about new arrivals and top-selling items, and staying up to date on current trends and promotions.

Requirements

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Must be able to understand and communicate effectively with customers, co-workers, and supervisors
• Read and understand employment policies and safety rules/procedures in English
• Provide product recommendations, assisting with fittings and digital shopping tools, and creating a welcoming, knowledgeable, and supportive shopping experience
• Drive sales and operational excellence by leveraging product knowledge, participating in vendor training and events, using point-of-sale tools effectively, and ensuring accurate stock presentation, replenishment, and asset protection compliance

Qualifications

1-2 years of related experience required. Essential Physical Requirements include talking, lifting, constant moving, standing, and reaching with arms and hands, standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level, close vision, color vision, depth perception, and focus adjustment.

Skills

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match to invest in your future
• Paid time off and eight paid holidays
• Continuous learning and leadership development
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice