Retail Cashier/Sales Floor Associate

Location: New Philadelphia, OH | Pay: $13.40/hour | Type: Hourly, Part-Time

About the role

Join us in making a meaningful impact in New Philadelphia, Ohio! Be the friendly face of Goodwill. As a Cashier/Sales Floor Associate, you'll handle customer transactions, keep the store stocked, and build lasting relationships with customers and donors.

Responsibilities

• Ensures 100% donor and customer satisfaction.
• Itemizes purchases on the point-of-sale (POS) system, handles cash and makes change, and implements agency programs (e.g., Round Up, Loyalty).
• Utilizes POS software to input starting and ending cash amounts and maintain accurate customer records.
• Handles customer disputes, makes exchanges according to policy, and assists customers in a friendly and helpful manner.
• Assists in stock rotation, merchandising racks, shelves, and other displays in a presentable manner.
• Assists store team leadership in the training of new personnel.
• Assists in maintaining a clean store (cleaning shelves, dusting, vacuuming floors, cleaning windows and mirrors).
• Assists with floor running, apparel rotation, and cleaning dressing rooms as needed.
• Follows all agency safety policies and guidelines; actively participates with supervisor and team members to address identified safety concerns.
• Embodies DGR (Donated Goods Retail) MODE Guiding Principles.
• Ends every transaction with "You changed a life today, Thank you!"
• Other duties as assigned.

Qualifications

• Strength in mathematics.
• Experience with computers preferred.
• Strong people and customer service skills.
• Prior retail experience preferred.
• Able to identify shades and tones of color and visually inspect clothing.
• High school diploma or GED preferred.

Benefits

• Bonus incentive plan
• Daily Pay
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program
• Employee discount
• Full-time employees also eligible for: medical, dental, & vision benefits at a fraction of the premium cost; short-term and long-term disability insurance at no cost; life insurance at no cost; paid holidays.