Retail Cashier/Sales Floor Associate
Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. · Massillon, OH · 4 days ago
OTHRFull-time
About the role
Join us in making a positive impact at Goodwill! We're hiring full-time Cashier/Sales Floor Associates who are passionate about customer service, teamwork, and helping others. At Goodwill, every purchase supports our mission of transforming lives and building a sustainable future. Our Donated Goods Retail stores play a vital role in the community by promoting reuse, sustainability, and opportunity for all.
Responsibilities
- Deliver exceptional customer and donor service at every interaction
- Operate the POS system, handle transactions, and maintain accurate cash records
- Support programs such as Round Up and Good Points
- Stock, rotate, and merchandise sales floor inventory
- Maintain a clean, organized, and welcoming store environment
- Absorb and assist with training new team members
- Follow all agency policies, safety, and security procedures
- End every transaction with a positive message: "You changed a life today-thank you!"
Requirements
- Strong customer service and communication skills
- Basic math skills and comfort handling cash
- Prior retail experience preferred, but not required
- Ability to identify quality, color tones, and merchandise categories
- Experience with POS systems and basic computer skills a plus
Benefits
- Bonus incentive plan
- Generous paid time off
- Retailer retirement plan with company match
- Employee Assistance Program
Pay
- Full-time Employees Also Receive Medical, dental, and vision insurance at a fraction of the premium cost
- Short-term and long-term disability insurance (no cost)
- Life insurance (no cost)
- Paid holidays
Schedule
- Flexible schedule to accommodate your needs
Qualifications
- High school diploma or equivalent
- Valid driver's license (if applicable)
Skills
- Customer service skills
- Basic math skills
- POS system proficiency
- Computer literacy
Benefits
- Medical, dental, and vision insurance
- Short-term and long-term disability insurance
- Life insurance
- Paid holidays
Pay
- Medical, dental, and vision insurance at a fraction of the premium cost
- Short-term and long-term disability insurance (no cost)
- Life insurance (no cost)
Schedule
- Flexible schedule to accommodate your needs
Equal Opportunity Employer
Goodwill is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.