Retail Cashier (In-Store Sales and Customer Service)

About the role

AAA Club Alliance is actively hiring for an experienced full-time Retail Cashier in a dynamic retail environment where every interaction counts.

Pay

The starting base compensation for this position is $18.82 to $24.07 per hour. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. This position is eligible to earn incentive pay, with an average payout of $162.00 – $389.00 per month.

Schedule

Store hours: Monday to Friday, 9:00 AM to 5:30 PM, and Saturday, 9:00 AM to 1:00 PM; 37.5-hour work week. No Sundays.

Responsibilities

• Handle payments for all store transactions efficiently and accurately.
• Reconcile daily transactions and prepare bank deposits at the end of each shift.
• Greet and assist customers, ensuring their needs are met promptly and courteously.
• Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
• Process passport photos and issue International/Inter-American Driving Permits as required.
• Serve as backup by assisting in the functions of Tag and Title, and IDEMIA services if applicable.

Requirements

• Required previous sales and customer service experience, particularly in a cash handling position.
• Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
• Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
• Notary Public designation or willingness to obtain within 6 months of employment.
• High school diploma or equivalent required.
• Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor-specific screenings. This may include the ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Benefits

• Medical, Dental, and Vision plan options.
• Up to 2 weeks Paid parental leave.
• 401k plan with company match up to 7%.
• 2+ weeks of PTO within your first year.
• Paid company holidays.
• Company-provided volunteer opportunities + 1 volunteer day per year.
• Free AAA Membership.
• Continual learning reimbursement up to $5,250 per year.