Jobs · Customer Service · Michigan

Retail Cart Attendant

IKEA · Canton, MI · 6 days ago
Customer Service$17.5/hrPart-time

WHAT YOU'LL BE DOING DAY TO DAY

  • Lifting up to 50lbs and walking frequently.
  • Outdoor 50% of the time.

As a Retail Carts Co-worker

  • Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
  • Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
  • Ensure physical shopping tool are filled at closing.
  • Maintain and monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.
  • Address customer needs, resolve issues independently, escalate matters to a manager when needed.
  • Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
  • When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.
  • When supporting in Returns, ensure products and equipment are properly staged.
  • When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.

BENEFITS ELIGIBLE

  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment

JOB TYPE

Cart Attendant

BENEFITS

  • At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future.

HOURS

Up to 19 hours average 3 days per week

COMPENSATION

The pay for this role is $17.50

JOIN OUR TEAM

Join our team and enjoy these benefits and so much more!

TOGETHER AS A TEAM

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

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