Retail Business Counselor- Keene, NH

Position Responsibilities / Accountabilities

• Serve as the primary point of contact for assigned retailers, providing guidance and solutions to improve store performance.
• Build strong, trust-based relationships with owners and managers through consistent communication and follow-through.
• Conduct purposeful store visits focused on merchandising execution, profitability, and customer experience.
• Partner with internal AGNE teams to resolve service, pricing, and product issues quickly and effectively.
• Identify opportunities to grow sales with existing accounts and recruit new independent grocers to the cooperative.
• Lead onboarding and transition processes for new retailers, ensuring smooth integration of systems and services.
• Achieve assigned sales, growth, and distribution objectives within the territory.
• Collaborate with Category Management, Merchandising, and Marketing to align promotions and strategic initiatives.
• Monitor and communicate competitive trends, market shifts, and opportunities to leadership.
• Prepare and submit timely visit reports, insights, and follow-up actions.
• Participate in meetings, planning sessions, and professional development programs.

Essential Skills & Experience

• High school diploma or GED required, bachelor’s degree in business or related field preferred.
• 3–5 years of experience in retail or wholesale sales, account management, or business counseling.
• Strong interpersonal and communication skills with the ability to influence, coach, and build relationships.
• Solid knowledge of retail operations, merchandising, and sales principles.
• Analytical ability to interpret trends and develop actionable recommendations.
• Proficiency in Microsoft Office; experience with reporting/dashboard tools (e.g., Power BI) preferred.
• Highly organized, self-motivated, and result-driven with strong problem-solving skills.
• Valid driver’s license and regular travel required within the assigned territory.