Retail Business Analyst - Walmart

The Bluebird Group is an omnichannel commerce partner that helps brands grow across retail and digital channels, including Target, Amazon, Walmart, Costco, and social commerce platforms like TikTok. We combine retail strategy, eCommerce, media, and data to simplify the complex retail landscape and drive sales growth for brands.

About the role

We're looking for a Business Analyst to support a VP of Sales and help grow a portfolio of Walmart suppliers. This role focuses on day-to-day account operations, problem-solving, and guiding brands through Walmart's ecosystem. You’ll act as the central point of contact between clients, Walmart, and internal teams to ensure smooth execution and success both in-store and online. This position is based in Bentonville, Arkansas.

Responsibilities

• Operational Execution & Workload Management
  • Oversee daily Walmart account operations, including issue identification, escalation, and resolution.
  • Manage key operational processes such as sales recaps, cost changes, CO-OP programs, DSV, and import initiatives.
  • Prioritize competing business needs and coordinate cross-functional resources for timely execution.
  • Monitor performance metrics and prepare reporting, recaps, and insights for client meetings and business updates.
  • Ensure compliance with Walmart execution standards (planograms, pricing integrity, merchandising, in-store execution).
  • Partner with internal teams to proactively identify risks, remove roadblocks, and maintain operational alignment.
  • Support strategic account initiatives while ensuring day-to-day operational excellence.
• Client & Supplier Management / Onboarding
  • Serve as a key point of contact for clients, suppliers, and internal teams, supporting the VP of Sales in daily Walmart account management.
  • Lead client onboarding and supplier Vendor Agreement processes for smooth transitions into Walmart’s ecosystem.
  • Guide clients and suppliers through Walmart systems, processes, and best practices.
• Vendor & Item Management
  • Create, set up, and maintain items within Walmart systems, ensuring accurate, compliant, and optimized product data.
  • Manage item costs, Brand IDs, attributes, and catalog integrity across Walmart and internal systems.
  • Resolve item setup, maintenance, and system-related issues to minimize disruptions.
  • Oversee domestic and import item programs, including QMS and Supplier Quotes.
  • Partner with clients and internal teams to ensure timely execution of item launches and updates.
• Omni-Channel & eCommerce Support
  • Support eCommerce initiatives and omni-channel execution across Walmart’s digital and in-store platforms.
  • Ensure Walmart.com listings meet content quality standards and align with brand objectives.
  • Optimize product content, visibility, and online performance to drive sales growth.
• Reporting, Forecasting & Financial Support
  • Monitor performance and vendor metrics to identify trends, risks, and growth drivers.
  • Develop and manage forecasts to support business planning and account performance.
  • Support quoting activities, Template/PO file maintenance, CO-OP programs, and new item handoffs.
  • Analyze reporting and performance data to provide actionable insights.
  • Maintain accurate program records and documentation.

Requirements

• Experience
  • 3–5+ years in retail account management, vendor management, retail operations, or a related field.
  • Experience working with Walmart (corporate, vendor, or agency side) required.
  • Exposure to eCommerce, omni-channel operations, or product catalog management is a plus.
  • Experience with forecasting, sales reporting, or business analytics preferred.
• Skills & Competencies
  • Strong organizational and project management skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong analytical and problem-solving capabilities.
  • Excellent communication and relationship-building skills.
  • Proficiency with Walmart Retail Link or similar retail systems preferred.
  • Detail-oriented with a strong sense of ownership and accountability.