Retail Branch Manager

About the role

The Retail Branch Manager I position at Woodforest National Bank is responsible for driving sales, fostering customer relationships, and managing a team to achieve branch goals. This role requires a proven track record in sales and customer service, along with leadership skills to manage a team effectively.

Responsibilities

• Achieve branch sales and revenue goals by identifying, marketing, and recommending banking products and services.
• Create a positive and energetic environment to support retail objectives and initiatives.
• Recruit, train, retain, and motivate staff to meet profitability, sales, customer experience, compliance, and growth objectives.
• Grow business deposits and loans through inside and outside business calling.
• Enhance customer experience and reputation by greeting, engaging, and developing relationships with retail partners and customers.
• Lead and execute a community engagement strategy with a Community Development Relationship Manager.
• Inspire and lead team members to reach their full potential.
• Perform additional duties as assigned.

Qualifications

• 5 years of relevant and transferrable sales and/or customer service experience, or a Bachelor’s degree and 3 years of relevant and transferrable experience.
• 1 year of experience leading and directing the activities of a sales team.
• Previous instore banking experience is preferred, but not required.
• Positive and engaging personality.

Benefits

Woodforest offers a competitive benefits package, including health insurance, retirement plans, and paid time off.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time schedule.

Working Conditions

Standing most of the time, may involve walking, moving, bending, stooping, or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Travel

Up to 50% or more outside of branch or as needed by customer.