Retail Banking Specialist II

Qualifications

This person should have an associate’s degree and a minimum of two years of related experience, or the equivalent. This person should demonstrate strong communication skills through excellent verbal and written correspondence, effective listening, and responsiveness. This person should be genuinely personable, empathetic to others, collaborative, and a solution-driven problem solver.

Principal Responsibilities

• Provide a superior service experience that not only satisfies the wants and needs of the bank’s guests but provides them with a unique experience indicative of First Bank & Trust’s culture and commitment to the communities we serve.
• Enthusiastically develop, maintain, and grow new and existing relationships that are profitable to the bank while minimizing risk.
• While not required, a general understanding and aptitude for sales aids in this responsibility.
• Perform general teller functions including processing deposits, withdrawals, payments, and negotiable items.
• Maintain a balanced cash drawer each day.
• Remain risk-aware, recognizing and swiftly reporting any suspicious transactions.
• Assist in the daily servicing of branch hardware; including ATM and/or TCR(s).
• Anticipate needs and advise clients on solutions that personally benefit them.
• Aid in the opening of new accounts and establishing new relationships.
• Be an expert and educate clients in the bank’s suite of products, services and processes that meet both client and community needs.
• Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that assures daily work aligns with organizational goals.
• In addition, be persistent in building relationships and collaborating with colleagues both in and outside of the Retail business line to meet client needs.
• Monitor and maintain both the deposit and credit portfolios for quality and potential risk.
• If necessary, follow through on collection efforts, using all legal means as required by Loan Policy and Guidelines.
• Act in accordance with FBT policies and procedures as set forth in the employee handbook.
• Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor.

Pay

The anticipated hourly range for this role is between $19.57 and $26.40. This range is a good faith estimate for the position. The actual compensation offered to a candidate may differ based on various factors, including the individual’s relevant experience, training, skills, work location, and other considerations.

Benefits

• Medical, Dental, and Vision insurance
• Health Savings Accounts
• 401(k)/ESOP
• Paid Time Off
• Flexible Work Arrangements
• Paid Parental Leave
• Student Loan Repayment Assistance

Schedule

The schedule for this role is typically full-time.

Company Information

First Bank & Trust is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran.