Retail Associate - Seasonal

About the company

Rhoback is a community of passionate and motivated people looking to generate positivity, bring people together, and inspire activity by creating high quality products and engaging content for those who seek inspiration, motivation, and connection with a #craveactivity mentality.

About the role

Rhoback is looking for outgoing, energetic Seasonal Part-Time Brand Associates to join our opening team! As a Brand Associate, you are the face of Rhoback for every customer who walks through the door. Your job is to make every person feel genuinely welcomed, inspired, and excited about the brand—and to help them find exactly what they're looking for. You're not just ringing transactions; you're creating experiences. You contribute to sales goals, store presentation, and daily operations with equal enthusiasm, because you understand that every part of the store's success is connected—and you're proud to be part of it. This role is part-time.

Responsibilities

Sales & Customer Experience

• Greet every customer warmly and authentically—make them feel like they've walked into a place that was ready for them.
• Engage in genuine conversation to understand each customer's needs, lifestyle, and preferences—then deliver personalized product recommendations and styling suggestions.
• Serve as a true Rhoback product expert: know the fabrics, the fit, the function, and the story behind what you sell.
• Assist customers with fitting room needs, product availability, and special requests.
• Actively contribute to store sales goals through strong engagement, upselling, and building lasting customer relationships.
• Capture customer contact information when appropriate to support relationship-building and follow-up.
• Process transactions accurately and efficiently, handling cash, credit, returns, and exchanges with care and integrity.
• Handle customer concerns professionally, escalating to a manager when needed.

Store & Brand

• Maintain visual merchandising standards—keep displays full, folded, organized, and true to the Rhoback aesthetic at all times.
• Support inventory tasks including restocking, folding, and organizing product on the floor and in the stockroom.
• Keep the sales floor, fitting rooms, and stockroom clean, organized, and safe.
• Actively support store promotions, events, and initiatives.
• Represent the Rhoback brand in everything you do—your attitude, your appearance, your knowledge, and your energy all matter.

Requirements

• Genuine passion for helping people and a talent for making customers feel welcome.
• Outgoing personality, positive attitude, and authentic enthusiasm for the Rhoback brand.
• Self-motivated and able to work independently as well as part of a team.
• Basic familiarity with POS systems (Shopify POS a plus).
• Effective verbal communication skills.
• Flexibility to work evenings, weekends, and holidays.
• No-task-too