Retail Associate Sales - Garden

About the Role

Under direct supervision, sorts and stocks merchandise onto proper shelves, bins, or pegs. Assists customers, receives payment, stocks material and assists in all areas of Retail business as needed. San Lorenzo Lumber & Home Centers are conveniently located throughout the Santa Cruz area, offering both homeowners and contractors complete customer service. Today, San Lorenzo Lumber & Home Centers is owned by Builders FirstSource, the largest supplier of building products, prefabricated components, and value-added services to the residential construction market in the U.S.

Responsibilities

• Greets customers and receives payment; issues receipts, refunds, credits, or change due to customers; package customer purchases; thanks customers for their business
• Acknowledges incoming customers in a pleasant manner and provides product information, location, and general store knowledge
• Directs customer to product pick-up point, if necessary
• Places merchandise in bins, on floor, or on shelves, according to identifying information such as style, size, or type of material
• Places product overstock in proper location in stockroom
• Checks shelves and pegs for low or out-of-stocks and re-fills from stockroom
• Reports stock damage or spoilage
• Ensures that bin tags are properly placed on shelves
• Ensures merchandise is correctly priced
• Attaches promotional and sale signage to proper merchandise
• Assists in unpacking and checking in merchandise
• Assists in setting up or re-organizing product displays
• Answers basic customer questions while on floor
• May assist in transporting customer purchases to vehicle
• May perform related clerical duties, such as preparation of transfer slips, control of pick cards, and maintaining records
• Participates in periodic, special, and annual inventory counts
• Other duties may be assigned

Requirements

• High school diploma or General Education Degree (GED); or equivalent work experience
• This is an entry level position where the incumbent will receive on-the-job training
• No supervisory responsibilities

Qualifications

• Knowledge of company products and company standards
• Ability to communicate effectively, both verbally and in writing
• Good math skills
• Good customer service skills

Work Environment & Physical Activity

• Work is performed within a retail environment which involves standing and/or walking most of the day
• Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds
• May be required to perform specific tasks that involve climbing, lifting, pushing or kneeling
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions