Retail Associate Part Time (NJ)

For over 50 years, BSN SPORTS has been the largest team sporting goods equipment and apparel distributor in the United States. Our 3,000 employees strive to support the Heart of the Game by putting valuable time back into the day of coaches and administrators through excellent service platforms.

About the role

Lax.Com (Universal Lacrosse) powered by Varsity Brands is looking for a Retail Sales Associate to provide excellent customer service. Whether helping a first-time player find their first stick or dialing in the perfect pocket for a seasoned attackman, our associates bring sharp knowledge, high brand standards, and smooth front-end execution to every shift. The result is a shopping experience that feels less like a transaction and more like gearing up for greatness.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing, and after-sales services)
• Answer customers’ questions about specific products/services
• Ensure racks are fully stocked
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services
• Help identify customer needs and answer questions about products
• Resolve potential customer issues or complaints promptly

Requirements

• Lacrosse experience is a plus, but not mandatory
• Proven work experience as a Retail Sales Representative, Sales Associate, or similar role (Preferred but not required)
• Understanding of the retail sales process
• Basic math skills
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• High school degree or currently enrolled in High School

About Universal Lacrosse

Universal Lacrosse (Lax.com) powered by Varsity Brands is an entrepreneurial, creative business built upon a foundation of strong, collaborative relationships. We are a world-class team that has been servicing the specialty lacrosse and apparel industry for over ten years. We are passionate, innovative, and committed to delivering the best in class in product and services to our customers across our various channels including Retail, Team Sales, Ecom, and Events.

We are deeply invested in our employees’ professional development and encourage a culture of constant learning and skill building. We want our team members to have all the tools and resources needed to take ownership of their career at Universal Lacrosse and develop an actionable plan for success.

Our company is committed to a culture of diversity and inclusion. We know it takes all types of people reflecting a broad array of backgrounds, personalities, and points of view to make a great company.

Pay

$15.92 per hour (Depending on Experience)

Schedule

Part Time, On Site at New Jersey Retail Locations - Raritan

Benefits

• Comprehensive Health Care Benefits
• HSA Employer Contribution / FSA Opportunities
• Wellbeing Program
• 401(k) plan with company matching
• Company paid Life, AD&D, and Short-Term Disability
• Generous My Time Off & Paid Holidays
• Varsity Brands Ownership Program
• Employee Resource Groups
• Access to Financial Coaching and member-owned Credit Union
• St. Jude Partnership & Volunteer Opportunities
• Employee Perks including discounts on personal apparel and equipment