Retail Associate Part Time

About the role

Sierra at TJX Companies offers a vibrant, diverse environment where you can grow, explore, and achieve. As part of a Fortune 100 off‑price retailer, you’ll work in a store that values collaboration, development, and a positive culture while delivering an exceptional customer experience.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers.
• Maintain a clean and organized store environment and adhere to operational, merchandise, and loss‑prevention standards.
• Be cross‑trained to work in multiple areas of the store to support business needs.
• Role‑model established customer‑experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and count change according to established procedures.
• Promote credit and loyalty programs.
• Uphold merchandising philosophy and follow established merchandising procedures and standards.
• Process and prepare merchandise for the sales floor following company procedures.
• Initiate and participate in store recovery throughout the day.
• Maintain organizational, cleanliness, and recovery standards for the sales floor and assist with overall store cleanliness.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support store shrink‑reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capability to multi‑task and respond appropriately to changes or unexpected situations.
• Ability to lift heavy objects with or without reasonable accommodation.
• Effective teamwork with peers and supervisors.
• Retail customer experience preferred.

Benefits

• Associate discount.
• Employee Assistance Program (EAP).
• Smoking cessation support.
• Bereavement assistance.
• 401(k) with associate contributions; eligible for match when service/hours requirements are met.
• Child care and cell phone discounts.
• Pet and legal insurance.
• Credit union membership.
• Referral bonuses.
• Medical, dental, and vision coverage (eligible when service/hours requirements are met).
• Health Savings Account (HSA) and health care Flexible Spending Account (FSA).
• Life insurance, short‑term and long‑term disability.
• Paid parental leave, paid holidays, vacation, and sick leave.
• Auto and home insurance discounts.
• Scholarship program and adoption assistance.

Pay

Starting pay range: $15.00 to $15.50 per hour. Actual starting pay is determined by factors such as relevant skills, qualifications, and experience.