Retail Associate | Part Time

About the role

Are you a Harley-Davidson enthusiast who loves to help others enjoy the Harley-Davidson experience? This could be the job for you! We’re currently looking for a PT Motorclothes Associate who has a genuine upbeat and energetic personality, who is self-motivated and driven to share Harley-Davidson with our guests!

Responsibilities

• Provide “Raving Fan” service to all of the dealership’s customers.
• Greet customers immediately, in a courteous and friendly manner.
• Make all customers feel welcome regardless of race, sex, or creed.
• Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
• Handle telephone transactions quickly, and courteously.
• Point out any sales, specials, or new merchandise to customers.
• Aid customers with their selection of merchandise and offer additional product that compliments the purchase.
• When accepting check & credit card payments for merchandise purchases, confirm customers’ identification, obtain proper approvals and record them as required.
• When accepting cash, verify that all bills are not counterfeit by marking bills $20 or greater with the counterfeit pen.
• Keep cash register accurate.
• Notify customers immediately when special orders or back-ordered items are received.
• Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.

Qualifications

• Self-motivated and driven personality.
• Experience with customer service.
• Ability to work with multiple customers simultaneously.
• Knowledgeable about Harley-Davidson products and services.

Benefits

• 401K
• Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance
• Health Flexible Spending Account
• Company Discounts
• Earned Wage Access w/ZayZoon
• Opportunities for growth and professional development