Retail Associate (part-time)
Under general supervision, Retail Associates provide guidance and education to each customer regarding their individual marijuana needs. Sales Associates assist every patient to ensure they receive the correct medication that best benefits their specific illness and medical condition. In adult-use markets, Sales Associates provide excellent customer care and support the Company’s core values and culture. The Retail Associate works closely and collaboratively with dispensing facility leadership to deliver results in a fast-paced environment where systems and processes are continuously evolving.
Responsibilities
- Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in company databases for future reference.
- Confirms patient purchase limits prior to admission into the consultation area and dispensary.
- Provides exceptional customer care by promoting and maintaining positive customer relations.
- Responds to calls or emails from customers requesting product, training, and general information.
- Manages patient records through the use of state and company databases.
- Maintains and updates databases as needed.
- Fulfills customer orders.
- Responsible for the sales and promotion of all products.
- Builds and maintains a high level of integrity and trust for specific products.
Requirements
- Must be at least 21 years of age.
- Two years of direct customer service experience required.
- Retail experience a strong plus.
- Experience with Point-of-Sale systems.
- Understanding of and experience with Windows Operating System and Microsoft Outlook.
About The Cannabist Company
The Cannabist Company, formerly known as Columbia Care, is one of the most experienced cultivators, manufacturers, and providers of cannabis products and related services, with licenses in 14 U.S. jurisdictions. The Company operates 89 facilities including 70 dispensaries and 19 cultivation and manufacturing facilities, including those under development. It delivers industry-leading products and services to both the medical and adult-use markets and launched Cannabist, its retail brand, in 2021. The company offers products spanning flower, edibles, oils, and tablets, and manufactures popular brands including dreamt, Seed & Strain, Triple Seven, Hedy, gLeaf, Classix, Press, and Amber.
Benefits
- Competitive wages
- Paid holidays, vacation, and sick time
- 401K with company match
- Multiple health plan choices
- Dental and vision insurance
- Pet and life insurance
- 100% paid short-term disability
- Optional long-term disability insurance
Pay
$17.00 per hour