Retail Associate (part-time)

About the role

The Retail Associate provides guidance and education to each patient with cannabis needs, ensuring customers receive the correct medicinal product that best benefits their needs. This is a part-time position including weekends, reporting to the Store Manager and Lead Associates.

Responsibilities

• Ensure all intake forms and other paperwork is properly completed and filed correctly, then enter all appropriate information in company databases for future reference.
• Confirm patient purchase limits prior to admission into the consultation area and dispensary.
• Provide exceptional customer care by promoting and maintaining positive customer relations.
• Respond to calls or emails from customers requesting product, training, and general information.
• Manage patient records through the use of state and company databases.
• Maintain and update databases as needed.
• Fulfill customer orders.
• Responsible for the sales and promotion of all products.
• Build and maintain a high level of integrity and trust for specific products.

Requirements

• 1-3 years of experience in a retail operation, point of sales systems, and use of Microsoft Office programs.
• Passion for handling all aspects of a retail operation, compliance, and inventory control.
• Excellent and effective consulting skills.
• Exceptional interpersonal skills, including listening.
• Excellent written and verbal communication in English.
• Ability to detail and consistently follow up instructions as outlined.
• Ability to organize and prioritize work.
• MED badge required.

While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.

About the company

The Cannabist Company, formerly known as Columbia Care, is one of the most experienced cultivators, manufacturers, and providers of cannabis products and related services, with licenses in 12 U.S. jurisdictions. The company operates 81 facilities, including 64 dispensaries and 17 cultivation and manufacturing facilities. It delivers industry-leading products and services to both the medical and adult-use markets, offering products spanning flower, edibles, oils, and tablets under brands such as dreamt, Seed & Strain, Triple Seven, Hedy, gLeaf, Classix, Press, and Amber.

Recognized for its comprehensive benefits, ongoing training opportunities, and commitment to diversity and equity inclusion, The Cannabist Company has earned a spot on mg Magazine’s America’s Top Cannabis Industry Employers list.

Benefits

• Competitive wages.
• Paid holidays, vacation, and sick time.
• 401K with company match.
• Multiple health plan choices.
• Dental, vision, pet, and life insurances.
• 100% paid short-term disability.
• Optional long-term disability insurance.