Jobs · Business Development · Massachusetts

Retail Associate (part-time)

Columbia Care · Lowell, MA · 2 wk ago
Business Development$16.5/hrPart-time

We are seeking a highly motivated and energetic part-time Retail Associate who shares our passion for providing quality medicine and excellent patient care. The Retail Associate works closely and collaboratively with the dispensing facility leadership and reports to the Store Manager and Lead Associates.

About the role

The Retail Associate provides guidance and education to each patient with cannabis needs, ensuring customers receive the correct medicinal product that best benefits their needs while living our vision, mission, and values.

Responsibilities

  • Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in company databases for future reference
  • Confirms patient purchase limits prior to admission into the consultation area and dispensary
  • Provides exceptional customer care by promoting and maintaining positive customer relations
  • Responds to calls or emails from customers requesting product, training, and general information
  • Manages patient records through the use of state and company databases
  • Maintains and updates databases as needed
  • Fulfills customer orders
  • Responsible for the sales and promotion of all products
  • Builds and maintains a high level of integrity and trust for specific products

Requirements

  • 1-3 years of experience in a retail operation, point of sales systems, and use of Microsoft Office programs
  • Passion for handling all aspects of a retail operation, compliance, and inventory control
  • Excellent and effective consulting skills
  • Exceptional interpersonal skills, including listening
  • Excellent written and verbal communication in English
  • Ability to detail and consistently follow instructions as outlined
  • Ability to organize and prioritize work
  • MED badge required

Additional Abilities

  • Ability to stand, walk, or sit for extended periods of time
  • Use hands to perform manual tasks
  • Lift or move up to 10 pounds (or more with assistance)
  • Speak and communicate verbally with co-workers, customers, vendors, etc.

The noise level in the work environment is usually moderate.

About The Cannabist Company (DBA Medicine Man)

The Cannabist Company, formerly known as Columbia Care, is one of the most experienced cultivators, manufacturers, and providers of cannabis products and related services, with licenses in 12 U.S. jurisdictions. The Company operates 81 facilities, including 64 dispensaries and 17 cultivation and manufacturing facilities. It delivers industry-leading products and services to both the medical and adult-use markets, offering products spanning flower, edibles, oils, and tablets under brands such as dreamt, Seed & Strain, Triple Seven, Hedy, gLeaf, Classix, Press, and Amber.

Recognized for its comprehensive benefits, ongoing training opportunities, and commitment to diversity and equity inclusion, The Cannabist Company has earned a spot on mg Magazine’s America’s Top Cannabis Industry Employers list.

Pay

$16.50/hour + tips

Schedule

Part-time, including weekends

Benefits

Full-time employees receive an excellent benefits and compensation package, including:

  • Competitive wages
  • Paid holidays, vacation, and sick time
  • 401K with company match
  • Multiple health plan choices
  • Dental and vision insurance
  • Pet and life insurance
  • 100% paid short-term disability
  • Optional long-term disability insurance

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