Retail Associate (Part-time)

About the role

The Retail Associate provides guidance and education to each patient with cannabis needs, delivering customer care with empathy, compassion and professionalism. This role supports the company’s vision, mission and values by ensuring customers receive the correct medicinal product that best benefits their needs.

Responsibilities

• Ensure all intake forms and other paperwork are properly completed and filed correctly, then enter all appropriate information in company databases for future reference
• Confirm patient purchase limits prior to admission into the consultation area and dispensary
• Provide exceptional customer care by promoting and maintaining positive customer relations
• Respond to calls or emails from customers requesting product, training, and general information
• Manage patient records through the use of state and company databases
• Maintain and update databases as needed
• Fulfill customer orders
• Responsible for the sales and promotion of all products
• Build and maintain a high level of integrity and trust for specific products

Minimum Qualifications

• 1–3 years of experience in a retail operation, point of sale systems, and use of Microsoft Office programs
• Passion for handling all aspects of a retail operation, compliance, and inventory control
• Excellent and effective consulting skills
• Exceptional interpersonal skills, including listening
• Excellent written and verbal communication in English
• Attention to detail and ability to consistently follow instructions
• Ability to organize and prioritize work
• MED badge required

Additional Abilities

• While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance)
• Must be able to speak and communicate verbally with co-workers, customers, vendors, etc.
• The noise level in the work environment is usually moderate

About The Cannabist Company

The Cannabist Company, formerly known as Columbia Care, is one of the most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 12 U.S. jurisdictions. The company operates 81 facilities including 64 dispensaries and 17 cultivation and manufacturing facilities. It delivers industry-leading products and services to both the medical and adult-use markets. In 2021, the company launched Cannabist, its retail brand, creating a national dispensary network that leverages proprietary technology platforms. The company offers products spanning flower, edibles, oils and tablets, and manufactures popular brands including dreamt, Seed & Strain, Triple Seven, Hedy, gLeaf, Classix, Press, and Amber.

Recognized for its comprehensive benefits, ongoing training opportunities and commitment to diversity and equity inclusion both internally and with external vendors, The Cannabist Company has earned a spot on mg Magazine’s America’s Top Cannabis Industry Employers list.

Pay

$17.00 per hour plus tips; non-exempt under FLSA.

Schedule

Part-time, including weekends.