Retail Associate

About the role

Hiring 16+ years old. Flexible work schedules with opportunities for advancement. Wellness time off to support your health and wellness journey. Employee Discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear. Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more!

Fun, engaging, energetic team focused on helping you grow! As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportswear Companies’ values to enhance customer service and teamwork.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Requirements

No specific education required (High School Diploma or GED preferred)

2 (or less) years of experience in a position or specialization.

Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.

16 years of age or older

Qualifications

Frequent in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.

Occasionally requires the ability to work in a place. Ability to communicate clearly with others.

Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.

Skills

No specific skills required beyond those mentioned above.

Benefits

Employee Discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear.

Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more!

Commuter benefits such as transit and parking reimbursement programs.

Wellness benefits and employee discounts available.

Columbia offers a variety of services and products to help make your life and work more rewarding, including:

• A 401k plan with a generous company match.
• EAP + which is free and confidential 24/7/365 counseling services.

All local, state, and federal laws are adhered to when evaluating your availability.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.