Jobs · Business Development · Oregon

Retail Assistant Store Manager | Clackamas

Lovisa Pty Ltd · Happy Valley, OR · 2 wk ago
On-siteBusiness DevelopmentFull-time

About the Role

We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Responsibilities

  • Leadership & Team Development
    • Support Store Manager in training, coaching, and developing store associates
    • Foster effective communication across all team members
    • Lead by example in providing outstanding customer service
    • Assist in recruiting, hiring, and onboarding new team members
  • Sales & Operations
    • Drive sales performance through team motivation and leadership
    • Execute operational procedures including opening/closing protocols
    • Manage inventory control and stockroom organization
    • Oversee accurate processing of shipments and merchandise flow
    • Monitor and maintain shrink prevention measures
    • Ensure store meets visual merchandising standards
  • Customer Experience
    • Create an engaging shopping environment
    • Resolve customer concerns professionally and efficiently
    • Maintain store appearance and cleanliness
    • Lead team in delivering personalized service
  • Administrative Duties
    • Support payroll management and scheduling
    • Maintain accurate financial records and reports
    • Ensure compliance with company policies and procedures
    • Assist with loss prevention initiatives

Qualifications

  • 2+ years retail management experience
  • Strong problem-solving and decision-making abilities
  • Excellent interpersonal and communication skills
  • Demonstrated leadership capabilities
  • Passion for retail and fashion
  • Ability to work in a fast-paced environment
  • Flexible availability including evenings, weekends, and holidays
  • Physical ability to perform tasks like standing, lifting, and moving merchandise

Expectations

  • Embody company values and culture
  • Maintain professional appearance and attitude
  • Act as a brand ambassador both in-store and in the community
  • Stay current with fashion trends and product knowledge

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