Retail Assistant Store Manager
Splendid · Bellevue, WA · 1 wk ago
Business DevelopmentFull-time
Key Responsibilities
- Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals.
- Assists Store Manager with day-to-day management of the store, in the absence of the Store Manager, the Assistant Store Manager is responsible for all daily operations of the store.
- Responsible for delivering exceptional customer experiences and driving sales by styling and wardrobing each customer based on their needs. Represents the brand and ensures team members are embodying the brand in all interactions with customers and peers.
- Responsible for building client relationships and driving store sales along with excitement about our brand through client outreach.
- Communicates effectively with Store Manager regarding individual goals, skill development updates, employee relations and day-to-day operations.
- Assists with training, coaching, developing and motivating team to achieve maximum sales productivity.
- The Assistant Store Manager is an expert on store operations and policies & procedures, and ensures they are followed and enforced.
- Responsible for assisting with recruiting top talent to meet the needs of the business and retains talent that will contribute to sales growth.
- Assists with managing payroll and store scheduling within established guidelines to ensure proper coverage based on business needs.
- Supports and executes directives from Visual Merchandising, Operations and Marketing and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines.
- Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage.
Required Skills
- 4+ years of related professional sales experience in specialty or luxury retail and at least 2+ years of management experience.
- Strong leadership ability.
- Excellent time management and organizational skills with ability to multitask and prioritize
- Career-driven, strong work ethic and high performance standards
- High level of initiative/self-starter.
- Effective verbal and written communication skills.
- Strong problem solving and decision making skills.
- Ability to accurately and efficiently operate cash register while following cash handling procedures
Special Physical and/or Mental Requirements
- Repetitive hand motion while operating cash register or computer.
- Regularly interacts with the public in an often crowded and noisy interactive store environment.
- Standing required for entire work shift.
- Operate office equipment (i.e., computers, phone, fax, scanner and copier.)
- Must work weekend and night shifts.
- Bend, lift, open, and move product up to 50 pounds as needed.
- Occasional travel, often with little advance notice may be required. (including air and overnight travel)
Diversity Vision Statement
We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled.
We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor.