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Jobs · Business Development · Pennsylvania

Retail Assistant Store Manager

POP MART · King of Prussia, PA · 2 wk ago
Business DevelopmentFull-time

About the role

POP MART is seeking an Assistant Store Manager to support its expansion in the United States. This individual will oversee store operations, manage a team, and drive sales performance.

Responsibilities

  • Manage a team of Brand Associates, setting expectations, goals, and developing talent
  • Act as the manager on duty, focusing on delivering results while ensuring a positive customer and employee experience
  • Maintain a clean, organized, and safe store environment for customers, employees, and store products
  • Set high store standards reflecting POP MART’s brand image, values, and culture
  • Support company marketing events and RoboShop business as needed
  • Improve sales performance and meet key performance indicators such as store conversion, units per transaction, and dollars per transaction
  • Drive sales of POP MART key products like Blind boxes, MEGA, and accessories
  • Work flexible hours including nights, weekends, and holidays
  • Execute Visual Merchandising and Marketing directives, install marketing materials, and manage inventory

Requirements

  • Retail industry knowledge, skills, and abilities
  • Ability to lift up to 50 lbs.
  • Confidence and comfort in engaging customers for a great customer experience
  • More than 2 years of store leadership experience in retail
  • High level of ethics, values, integrity, and trust
  • Experience working independently in an ambiguous environment with minimal supervision
  • Demonstrated ability to use data and metrics to implement effective solutions
  • Ability to adapt to a fast-paced environment and implement new standardization directives
  • High School Diploma
  • Must be 18 years old or older

Qualifications

  • Physical requirements including lifting, carrying, standing, walking, bending, kneeling, reaching, climbing, performing repetitive tasks, working in varying temperatures, and manual dexterity

Benefits

POP MART offers market-competitive packages including 401k, health insurance, PTO leave, paid sick leave, and family leave. The company also provides on-the-job training and career development opportunities.

What We Offer

Market-competitive packages: 401k, health insurance, PTO leave, paid sick leave, and family leave.

Opportunities to learn and lead: on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge.

Career development: short-term assignments, and new experiences.

Physical Requirements

  • Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
  • Ability to stand and walk for extended periods (up to 6-8 hours per shift)
  • Ability to bend, kneel, reach, and climb ladders or step stools safely
  • Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
  • Able to work in a fast-paced environment that may require quick movements and multitasking
  • Ability to work in varying temperature conditions, including stockroom and receiving areas
  • Manual dexterity required to operate standard stockroom tools (e.g., box cutters)

Equal Opportunity Employer

POP MART is an Equal Opportunity Employer and does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state, or local law.

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