Retail Assistant Store Manager
Primary Responsibilities
- Sales and Service Excellence: Partner with the management team to drive memorable customer experiences and client satisfaction. Ensure the execution of Office Depot selling techniques and sales training across the store. Foster a sales-focused environment through assisting with the training and development of associates. Act as a role model for delivering exceptional customer service and product expertise.
- Operational Efficiency: Process merchandise accurately and efficiently, adhere to established procedures, deadlines, and visual merchandising standards. Identify areas for process improvement and implement plans to reduce waste and inefficiencies. Assist the General Manager in providing guidance and effective coaching to associates for improved performance. Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
- Leadership and Team Development: Provide guidance, direction, and ongoing training to store associates, including Print Services associates. Facilitate training sessions on the business model and the holistic service offering for clients/customers. Observe, coach, and provide feedback to enhance associate proficiency and build a culture of trust and brand loyalty. Regularly exercises independent judgment when providing input to the General Manager on assessing store associates' performance, certification(s), and competencies.
- External Key Carrier Responsibilities: Maintain the safety and security of the building and associates during the absence of other managers. Perform opening and closing responsibilities, including activation and deactivation of the store's alarm system, cash handling, and daily store balancing. As a leader in the store, ensure regular loss prevention compliance.
About The ODP Corporation
The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC and ODP Business Solutions, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.
Pay, Benefits & Work Schedule
The salary range for this role is $14.08/Hour to $21.48/Hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization!
How to Apply
To apply for this exciting position, please click the Apply Now button. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.