Retail Assistant Store Manager
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
About the Role
The Retail Assistant Store Manager supports the sales goals and operational duties of the Store Manager. They help hire, train, and develop staff while cultivating a culture that reflects the core values of New Balance (integrity, teamwork, and total customer satisfaction). In the absence of the Store Manager, the Assistant Store Manager steps in to run the store.
Responsibilities
- Create and maintain a "Total Customer Satisfaction" culture
- Help the Store Manager hit financial marks and operational objectives
- Collaborate with Store Manager and District Manager to execute strategic sales plans
- Coach and develop staff; their success equals your success
- Coordinate volunteer opportunities to build the brand within the community
- Assist with processing payroll and writing schedules for store associates
- Lead the team when the Store Manager is unavailable
Requirements
- Must be 18 years of age or older
- 2 years’ retail experience (some stores in higher volume areas may require more)
- B.A. in Business Administration or related field preferred
- Proficiency with POS systems and Microsoft Office
- Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention
- Demonstrated ability to lead and be part of a team
- Willingness to work a flexible schedule, including weekends and holidays
- Ability to lift 4 lbs. constantly; lift up to 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs. (with assistance if necessary); stand for extended periods; climb ladders occasionally; frequently climb and descend stairs (depending on location)
Pay
Pay range: $18.85 - $23.55 - $28.30 hourly (actual base pay varies based on relevant experience, time in role, internal equity, geographic location, and other factors).
Benefits
- Comprehensive medical insurance (three options), dental, vision, life insurance, and 401K
- Online learning and development courses, tuition reimbursement, and $100 monthly student loan support
- Various mentorship programs
- $1,000 yearly lifestyle reimbursement
- 4 weeks of vacation, 12 holidays, and generous parental leave
Temporary associates receive three medical insurance options, dental, vision, and an associate discount. Part-time associates receive 401K, short-term disability, a $300 yearly lifestyle reimbursement, and an associate discount.