Retail Assistant Store Manager
About the role
The role of a Retail Assistant Store Manager is to support the sales goals and operational duties of the Store Manager. They also help hire, train, and develop staff while cultivating a culture that reflects the core values of New Balance (integrity, teamwork, and total customer satisfaction).
Major Accountabilities
- Create and maintain a "Total Customer Satisfaction" culture
- Help your Store Manager hit financial marks and operational objectives
- Collaborate with Store Manager and District Manager to execute strategic sales plans
- Be a leader! Coach and develop your staff; their success = your success
- Help coordinate volunteer opportunities to build our brand within the communities we serve
- Aid in processing payroll and writing schedules for store associates
- Step up to lead the team when the Store Manager is unavailable
Requirements for Success
- Must be 18 years of age or older
- 2 years’ retail experience (some stores in higher volume areas may require more)
- B.A. in Business Administration or related field preferred
- Proficiency with POS systems and Microsoft Office
- Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention
- Demonstrated ability to lead and be part of a team
- Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
- Ability to lift 4 lbs. constantly; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; frequently climb and descend stairs (depending on location)
Pay
Pay Range: $22.70 - $28.40 - $34.05 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)
Benefits
- Comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K
- Mentorship programs and online learning and development courses
- Tuition reimbursement
- $1,000 lifestyle reimbursement
- 4 weeks of vacations, 12 holidays and generous parental leave
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.