Retail Assistant Store Manager

About the role

This store is scheduled to open August 2026.

Responsibilities

• Customer Focused: Model, teach, and coach WOW service with a "customer is our boss" mentality. Use the WOW Service Principles to connect with every guest and make a Difference in their Day!
• Drive Results: As a key WAM (WOW Awareness Manager), maximize overall store productivity and build guest connections through WOW experiences. Develop short and long-term business plans to drive key KPIs.
• Build Networks: Increase brand awareness through philanthropic efforts and other community initiatives. Acquire new customers through traffic driving efforts to increase the brand's impact.
• Ensure Accountability: Take responsibility for your own actions and the actions of those you lead. Be answerable for your own actions and the actions of those you lead.

Requirements

• Must be over the age of 18
• Able to lift and move at least 50 lbs
• Able to stand and/or walk for at least 6 hours per shift
• Able to work a flexible schedule to meet the needs of the business, including evenings, weekends, and holidays

Qualifications

• Bachelor’s degree or equivalent work experience
• Led functional teams in a retail management role previously
• Strong connections with local media, non-profit organizations, and other key partners to drive traffic and brand awareness
• Passion for Kendra Scott and what the brand represents, Family, Fashion, and Philanthropy
• Available to work at least 30 hours per week, including nights and weekends