Retail Assistant Store Manager

About the role

We are a fashion-lifestyle brand dedicated to Family, Fashion, and Philanthropy. Our stores embody innovation and design, and we seek an Assistant Manager who embodies our values and culture.

Responsibilities

• Model, teach, and coach WOW service with a customer-first mentality.

• Train and develop your team to deliver WOW experiences.

• Drive sales and build guest connections through WOW experiences.

• Develop short and long-term business plans to drive key KPIs.

• Increase brand awareness through philanthropic efforts and community initiatives.

• Ensure audit and shrink results meet Asset Protection Standards.

• Approach new opportunities and challenges with a sense of urgency.

Requirements

• Must be over the age of 18.

• Ability to lift and move at least 50 lbs.

• Ability to stand and/or walk for at least 6 hours per shift.

• Flexible schedule to meet the needs of the business, including evenings, weekends, and holidays.

Qualifications

• Bachelor’s degree or equivalent work experience preferred.

• Experience leading functional teams in a retail management role.

• Strong connections with local media, non-profit organizations, and other key partners.

• A passion for Kendra Scott and its mission.

• Available to work at least 30 hours per week, including nights and weekends.

Skills

• Customer-focused service and WOW service principles.

• Team development and leadership.

• Strategic planning and goal setting.

• Community engagement and philanthropy.

• Effective communication and collaboration.

• Nimbleness and adaptability.

• Decision-making and problem-solving.

Benefits

Our benefits package includes health insurance, retirement plans, and paid time off.

Pay

The pay range for this position is $20.00 - $25.00 per hour.

Schedule

Shifts may vary and include evenings, weekends, and holidays.