Retail Assistant Store Manager

About the role

We are a fashion-lifestyle brand dedicated to Family, Fashion, and Philanthropy. Our stores embody these values through innovative design and a welcoming, inclusive environment.

Responsibilities

• Model, teach, and coach WOW service with a customer-first mentality.
• Train and develop your team to deliver WOW experiences.
• Drive sales and build guest connections through WOW experiences.
• Develop short and long-term business plans to drive key KPIs.
• Increase brand awareness through philanthropic efforts and community initiatives.
• Acquire new customers through traffic-driving efforts.
• Ensure all guests feel welcome and part of our family.
• Communicate effectively through various channels, providing ongoing performance feedback.
• Find ways to thrive in different areas of the business, applying learnings to new situations.
• Approach new opportunities and challenges with urgency and enthusiasm.
• Lead by example, demonstrating integrity and following company policies.
• Take responsibility for your actions and the actions of those you lead.
• Make good decisions guided by a balance of analysis, wisdom, experience, and judgment.

Requirements

• Must be over the age of 18.
• Ability to lift and move at least 50 lbs.
• Ability to stand and/or walk for at least 6 hours per shift.
• Flexible schedule to meet the needs of the business, including evenings, weekends, and holidays.

Qualifications

• Bachelor’s degree or equivalent work experience preferred.
• Experience leading functional teams in a retail management role.
• Strong connections with local media, non-profit organizations, and other key partners.
• A passion for Kendra Scott and its mission.
• Availability to work at least 30 hours per week, including nights and weekends.

Skills

• Customer service and WOW service principles.
• Team leadership and development.
• Strategic planning and goal setting.
• Community engagement and brand awareness.
• Communication and interpersonal skills.
• Flexibility and adaptability.
• Decision-making and problem-solving skills.

Benefits

• Flexible schedule to accommodate business needs.
• Opportunities for professional growth and development.
• Company culture focused on Family, Fashion, and Philanthropy.

Pay

Competitive salary based on experience and qualifications.

Schedule

Variety of shifts including evenings, weekends, and holidays.