Retail Assistant Store Manager

About the role

The New Store Opening Assistant Store Manager position at Curaleaf involves assisting the Store Manager in developing, leading, and motivating a team to deliver an exceptional customer experience. This role includes operating as the Manager on Duty, representing Curaleaf as a brand ambassador, and supervising store operations, team members, and finances.

Responsibilities

• Proactively communicate with Store Manager, District Manager, and cross-functional partners to maximize revenue opportunities.
• Model the way and lead selling behaviors aligned with our brand culture to support building loyal customer relationships and delivering on key financial targets.
• Maintain knowledge of all computer and technology systems and software (e.g., registers, LeafLogix, etc.) and comply with all company policies and procedures.
• Supervise the operation of the store, including opening/closing, changing shifts, task delegation, and scheduling team members.
• Supervise the control of the store money, including register counts, withdrawals from the bank, armored car pickups, safe deposits, change orders, and oversee all aspects of bookkeeping including ledger, invoices, cash reports, and time records.
• Learn to analyze inventory trends and supervise inventory management, including ordering items, keeping stock, and leveraging company resources to avoid out-of-stocks and overstocks.
• Complete special assignments and other tasks as assigned, including assisting team members as needed.

Requirements

• Minimum of 1 year of experience in retail and/or customer service experience in a high-paced selling environment.
• Minimum of 1 year of retail supervisory experience.
• Strong sense of business acumen and understanding of how to measure success through the achievement of financial targets and other key performance indicators.
• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including extended days, evenings, and weekend hours.
• Previous experience working in a heavily regulated industry.
• Strong leadership skills, ability to build and manage teams.
• Strong salesmanship skills, experience in driving revenue, and strong experience and attention to detail in cash handling and POS operations.
• Demonstrated desire for continued learning and the ability to effectively share information with broad audiences.
• Ability to work independently and take initiative/be empowered to run the business in the absence of the Store Manager.

Qualifications

• Minimum of 1 year of experience in retail and/or customer service experience in a high-paced selling environment.
• Minimum of 1 year of retail supervisory experience.
• Strong sense of business acumen and understanding of how to measure success through the achievement of financial targets and other key performance indicators.
• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including extended days, evenings, and weekend hours.
• Previous experience working in a heavily regulated industry.
• Strong leadership skills, ability to build and manage teams.
• Strong salesmanship skills, experience in driving revenue, and strong experience and attention to detail in cash handling and POS operations.
• Demonstrated desire for continued learning and the ability to effectively share information with broad audiences.
• Ability to work independently and take initiative/be empowered to run the business in the absence of the Store Manager.

Skills

• Strong communication and interpersonal skills.
• Ability to work independently and take initiative.
• Attention to detail in cash handling and POS operations.
• Knowledge of computer and technology systems and software.
• Leadership and supervisory experience.
• Customer service and sales skills.

Benefits

Benefits vary by state, role type, and eligibility. These may include career growth opportunities, competitive pay and benefits, generous PTO and parental leave, a 401(k) retirement plan, life/disability insurance, community involvement, referral bonuses and product discounts.

Pay

$55,000—$61,000 USD

Schedule

This position has a travel requirement of 10%—25%.

Physical Requirements

This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, POS systems, phones, photocopiers, and filing cabinets. This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever-changing environment.