Retail Assistant Store Manager - 2400
FirstCash · Merrionette Park, IL · Yesterday
On-siteSales$18–$19/hrOther
Pay
$18.00 – $19.00 per hour plus commission and store performance bonus.
- Commission: 2–8% based on individual performance (details provided during interview)
- Unlimited commission potential
- Store performance bonus opportunities
Schedule
Most stores open 9 AM–6 PM; many locations closed on Sundays. Flexible retail schedule required, including weekends and holidays.
Benefits
- Earned Wage Access available after day 2
- Employee discounts starting day one
- Vacation and sick/personal time based on tenure and applicable state/local requirements
- 401(k) auto‑enrollment after 6 months (age requirements apply)
- Tuition reimbursement opportunities for eligible employees
Responsibilities
- Support daily store operations and serve as Manager on Duty when needed
- Deliver exceptional customer service and resolve customer concerns
- Coach, train, and develop team members to meet company standards
- Assist with recruiting, hiring, and retaining top talent
- Help drive store sales, profitability, and performance goals
- Maintain inventory accuracy and support asset protection initiatives
- Open and close the store, including cash handling and operational procedures
- Monitor loan and buying transactions to ensure compliance and accuracy
- Maintain attractive merchandising and store presentation standards
- Analyze performance metrics and support the achievement of business objectives
- Build product knowledge across a wide variety of merchandise categories
Requirements
- 18+ years old with a high school diploma, GED, or equivalent experience
- Previous leadership, key‑holder, supervisory, or management experience preferred
- Strong leadership, coaching, team development, and customer service skills
- Ability to stand, walk, lift up to 50 lbs, and perform physical tasks
- Flexible retail schedule, including weekends and holidays
- Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided)
- Strong customer service skills and a team‑oriented mindset
- Basic math and computer skills; experience using retail checkout systems is a plus
- Willingness to assist customers or retrieve merchandise from exterior areas
- Bilingual applicants encouraged to apply