Retail Assistant Manager- Phoenix

About the role

cabi Outlet is seeking an Assistant Store Manager to lead the store team, drive sales, and create an exceptional shopping experience.

Responsibilities

• Deliver an exceptional customer experience through personalized styling, client engagement, and relationship-building
• Support sales growth by helping achieve daily, weekly, and monthly performance goals and key metrics
• Aid in developing and executing action plans that drive store performance and profitability
• Build lasting customer relationships through active clienteling and outreach initiatives
• Support local marketing efforts and community engagement opportunities
• Recruit, onboard, train, coach, and develop store team members
• Foster a positive, inclusive, and team-oriented work environment
• Ensure visual merchandising and store presentation align with cabi brand standards
• Maintain a strong leadership presence on the sales floor while supporting customers and team members
• Assist with inventory management, shipment processing, stock organization, and operational procedures
• Serve as Manager on Duty when needed and provide leadership support to the team

Requirements

• Previous experience as an Assistant Store Manager, retail supervisor, or similar leadership role
• Passion for fashion, customer service, and team development
• Strong communication, interpersonal, and leadership skills
• Proven ability to coach, motivate, and develop employees
• Experience analyzing sales performance and key business metrics
• Proficiency with POS systems and Microsoft Office applications
• Strong organizational, multitasking, and problem-solving abilities
• Dependable, professional, and adaptable in a dynamic retail environment
• Flexible availability, including evenings, weekends, and holidays as business needs require

Qualifications

• Associate degree preferred, or an equivalent combination of education and relevant experience
• 2–3 years of retail leadership experience preferred

Physical Requirements

• Ability to stand, walk, and move throughout the store for extended periods
• Ability to lift and carry up to 50 pounds as needed
• Comfortable using ladders or step stools
• Ability to work in a retail environment with varying customer traffic and activity levels