Retail Assistant Manager

About the role

Support store operations and team development in a fast-paced retail environment.

Responsibilities

• Lead and mentor store team to deliver exceptional customer service aligned with company values.
• Orient and motivate Mobile Associates, ensuring they meet sales and service standards.
• Monitor customer interactions, provide feedback, and support team training.
• Manage customer wait times, stay updated on products, services, and promotions.
• Lead by example, maintain store appearance, and execute visual merchandising standards.
• Ensure team knowledge of store systems and communications.
• Deliver financial results through KPI management, controlling expenses, and managing discounts.

Requirements

• Minimum 1 year customer service or retail sales experience.
• Strong leadership and mentoring abilities.
• Excellent communication skills.
• Availability for varied schedules including nights, weekends, and holidays.
• High School Diploma or GED, and legal work authorization.
• Passion for customer service and team development.

Benefits

• Competitive salary plus commissions.
• Health, dental, vision, and wellness resources.
• 401(k) plan and paid time off.
• Employee discounts and bonus potential.
• Opportunities for career growth in a dynamic environment.