Jobs · Business Development · New York

Retail Assistant Manager

FedEx Office · New York, NY · 4 wk ago
Business Development$24.4–$29.89/hrFull-time
We need to output HTML fragment with sections: Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. Position Summary: leads store business unit, focusing on creating consistent positive customer experience. Assists in supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in absence of Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member. General Duties And Responsibilities: list of duties. Minimum Qualifications And Requirements: High School diploma or equivalent education, 1+ year of related experience, prior supervisory experience preferred. Essential Functions: list of abilities. Preferred Qualifications: Pay Transparency: Pay: $24.40 - $29.89/hr Additional Details ... etc. Also there is a paragraph about Quality Driven Management etc. That seems like extra content about company values, maybe part of responsibilities? It mentions "Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives." This could be part of responsibilities or qualifications. We'll treat as part of Responsibilities. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. So we need to strip out the EEO statements, Pay Transparency repeated, "Know Your Rights", "Pay Transparency FedEx Office will provide reasonable accommodations..." etc. Also remove "For details on our comprehensive benefits, click here." and "Quality Driven Management strives..." maybe keep as it's substantive? It's about company culture but could be considered responsibilities? It's not a duty but maybe part of responsibilities. We'll keep it as part of Responsibilities. We need to include Pay section only if posting actually states them. It does: Pay: $24.40 - $29.89/hr. So we include Pay section. Schedule: Not mentioned. So we omit Schedule. Benefits: Not mentioned specific benefits; only "For details on our comprehensive benefits, click here." That's not specific, so we omit Benefits. Skills: Not explicitly listed; we could infer from duties but not explicit. Better not to create Skills section unless explicit. So omit. Qualifications: We have Minimum Qualifications And Requirements and Preferred Qualifications. We can combine into Qualifications section. Requirements: Could be same as Qualifications? The instruction says use headings like Requirements, Qualifications. We need to decide. We have both Minimum Qualifications And Requirements and Preferred Qualifications. We could put Requirements under "Requirements" heading (minimum) and Preferred under "Qualifications" heading (preferred). Or combine. Safer: Use "Requirements" for minimum qualifications, and "Qualifications" for preferred qualifications. Also we have "Essential Functions" which could be part of Requirements? But essential functions are physical abilities; could be part of Requirements. However we already have Requirements heading for education/experience. Could also add a subsection? But we must use only

headings and
  • for lists,

    for prose. We can embed essential functions as a list under Requirements or maybe under a separate heading like "Essential Functions" but that's not in allowed headings list. The instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings only. So we should map content to those headings. Essential functions could go under Requirements (as they are requirements). Or we could include them under Responsibilities? Probably better under Requirements. Thus sections: - About the role: from Position Summary paragraph. - Responsibilities: from General Duties And Responsibilities list plus the Quality Driven Management paragraph. - Requirements: Minimum Qualifications And Requirements (education, experience) plus Essential Functions list. - Qualifications: Preferred Qualifications (maybe also includes prior supervisory experience preferred? Actually that's in Minimum Qualifications: "prior supervisory experience preferred". That's already in Requirements. Preferred Qualifications maybe none besides pay? Actually the "Preferred Qualifications" heading appears but content is about Pay Transparency. There's no explicit preferred qualifications besides maybe "prior supervisory experience preferred" already mentioned. So we could treat Qualifications as empty? Better to omit Qualifications if no specific preferred qualifications beyond what's already in Requirements. But we have pay info separate. - Pay: Pay range. We need to ensure we don't include filler like "commensurate with experience". Not present. We must preserve all substantive information; do not invent or summarize away detail. Thus we need to extract each duty as list items. Let's parse the General Duties And Responsibilities block: "Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers" "Evaluates the efficiency and productivity of team members in creating positive customer experiences" "If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction" "Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment" "Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered" "Provides training and development of team members on assigned shifts by monitoring goals and providing feedback" "Interviews job applicants, complies with all company hiring policies and assists Store Manager with the hiring of team members" "Coaches, counsels and provides feedback to team members on their performance and to ensure adherence to company policies and standards" "Maintains communication with the Store Lead Consultant and/or production team to ensure deadlines are met and quality checks are being performed" "Oversees shipping related services and activities" "Responsible for communication with the Store Manager and team members on daily/weekly/monthly goals, performance to plan, key performance metrics, customer issues and company initiatives" "Complies with and enforces FedEx Office established policies and procedures and maintains an environment of controls" "Assists Store Manager in review and transmission of payroll and daily close out of POS" "Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering and receiving supplies and inventory controls" "All other duties as needed or required" We should keep all except maybe the last generic "All other duties as needed or required" is vague but still substantive? It's a placeholder; maybe we should omit because it's not specific. The instruction: "Do NOT invent or summarize away detail." It's not invented, it's present. But it's generic. However they said "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". This is not exactly those but still generic. Might be okay to keep. But we could drop it as it's not adding value. I'd keep it to preserve all substantive information; it's still part of the posting. I'd keep. Now the Quality Driven Management paragraph: "Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.Applies Quality concepts presented at training during daily activities.Supports FedEx Office Quality initiatives." We can add as list items or prose. Since it's prose, we can put as

    under Responsibilities. Now Requirements: Minimum Qualifications And Requirements: "High School diploma or equivalent education", "1+ year of related experience, prior supervisory experience preferred". Also Essential Functions list: - Ability to stand during entire shift, excluding meal and rest periods - Ability to move and lift 55 pounds - Ability, on a consistent basis, to bend/twist at the waist and knees - Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members - Ability, on a consistent basis, to perform work activities requiring cooperation and instruction - Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure - Ability, on a consistent basis, to maintain attention and concentration for extended periods of time - Ability, on a consistent basis, to work with minimal supervision - Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position We need to keep all. Now Pay: "$24.40 - $29.89/hr". Also there is Pay Transparency text; we should omit the boilerplate explanation. Keep just the pay range. Now About the role: The Position Summary paragraph. Now we need to output HTML fragment only, no /, no markdown. We'll structure:

    About the role

    ...

    Responsibilities

    • ...
    • ...

    Quality Driven Management ...

    Requirements

    • High School diploma or equivalent education
    • 1+ year of related experience, prior supervisory experience preferred

    Essential Functions

    ? Not allowed. So we need to put essential functions under Requirements as list items as well. Could combine: after education/experience, add more list items for essential functions. Thus Requirements
      will contain all: education, experience, and each essential function. Alternatively we could split into two
        but that's okay. Now Pay:

        Pay

        $24.40 - $29.89/hr

        We should not include Schedule, Benefits, Qualifications (if no content). We'll omit Qualifications. Check for duplicated lines: The posting had "Pay Transparency: Pay: $24.40 - $29.89/hr Additional Details Pay Transparency: The compensation listed reflects..." We'll keep only the pay range. Now ensure we didn't miss any substantive info: The "All other duties as needed or required" we kept as list item. Now check for any other sections: There's also "Minimum Qualifications And Requirements" includes "High School diploma or equivalent education" and "1+ year of related experience, prior supervisory experience preferred". Already captured. Now ensure we didn't include boilerplate like "EEO", "Know Your Rights", "reasonable accommodations", "Fair Chance", etc. We removed those. Now output. We need to ensure proper HTML: use

        for headings,
        • for lists,

          for prose. We'll produce:

          About the role

          Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in the absence of the Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member.

          Responsibilities

          • Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
          • Evaluates the efficiency and productivity of team members in creating positive customer experiences
          • If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction
          • Creates a customer focused environment in all areas of the store

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