Retail Assistant Manager

About the role

The Store Assistant Manager leads a store business unit, overseeing all team members and operations. They assist the Store Manager in managing the store and resolving customer disputes. They also train and develop team members and maintain communication with the Store Lead Consultant.

Responsibilities

• Evaluates the efficiency and productivity of team members
• Ensures a clean and professional store environment
• Manages customer flow to improve service experience
• Communicates with the Store Manager and team members on goals and performance
• Oversees shipping related services
• Performs administrative duties as needed

Requirements

• High school diploma or equivalent
• 1+ year of related experience, preferably in supervisory roles
• Ability to stand, lift up to 55 pounds, and work in a fast-paced environment
• Effective communication skills
• Ability to work independently and under pressure

Qualifications

• Ability to communicate effectively with customers, vendors, and team members
• Ability to maintain attention and concentration for extended periods
• Ability to work with minimal supervision
• Ability to work regular hours as required by the FedEx Office business

Skills

Consultative behaviors, problem-solving, customer service, teamwork, communication, leadership, and training.

Benefits

Health, vision, and dental insurance, retirement, and tuition reimbursement.

Pay

$18.75 - $23.00/hr

Schedule

Regular attendance and/or reporting is required to support the FedEx Office business.