Retail Assistant Manager

About the role

Joining our team means working alongside some of the most experienced leaders in the industry, in an organization that consistently ranks among the highest-performing cannabis retailers in the region. We offer diverse opportunities for professional growth, and we're looking for people who take pride in their work, move with purpose, and thrive in fast-changing environments.

What You’ll Do

• Lead daily operations and ensure store readiness through compliance, cleanliness, and team execution.
• Manage and reconcile all cash operations (vault, registers, pickups, EOD reports).
• Oversee end-to-end inventory control including receiving, audits, adjustments, and vendor returns.
• Coach and develop employees to deliver best-in-class service and meet sales goals.
• Execute promotions, merchandising plans, and online/kiosk order management.
• Partner with corporate departments on procurement, HR, and marketing initiatives.
• Handle escalated customer concerns and ensure positive resolutions.
• Maintain schedule flexibility, reliability, and professional leadership standards.

Who You Are

• An adaptable, accountable, and competitive professional with a strong work ethic.
• Hold yourself and your team to the highest standards, embrace technology to improve efficiency, and take pride in maintaining a safe, compliant, and customer-focused store.

Why Join Us

• We believe in meritocracy, dependability, and commitment to excellence.
• This is an opportunity to grow with a company that rewards performance, values innovation, and builds future industry leaders.
• You’ll be part of a team that values trust, teamwork, and accountability—helping redefine what legal cannabis retail can be.

Benefits and Compensation

• Earn $44,720 - $53,664 annually
• Bonus incentives program
• Employee discount includes 50% off smokable cannabis products
• Health, Dental and Vision insurance
• Free Employee Assistance Program (EAP)
• Employee Discount Program offering exclusive discounts from top national retailers
• Paid Sick Leave (PSL) and Personal Time Off (PTO)
• Holiday Pay(1.5x) for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day!

Greenhouse Scorecard Attributes

• Retail operations management
• Cash handling & reconciliation
• Inventory control & compliance
• Staff coaching & development
• Customer service & queue management
• Scheduling & labor optimization
• Merchandising & promotional execution
• Conflict resolution & escalation management

Qualifications

• 2+ years in retail or hospitality leadership (cannabis experience a plus)
• Proven ability to manage up to 25 employees per shift
• Familiarity with POS, kiosk, or order management systems
• Strong reporting and KPI tracking capabilities
• Ability to lift up to 50 lbs and stand for extended periods

Company Values

• Integrity
• Accountability
• Dependability
• Competitiveness
• Meritocracy
• Innovation
• Efficiency
• Adaptability
• Teamwork
• Commitment to Excellence

Eligibility

• Must be 21+ and eligible for cannabis industry employment
• Flexible to work evenings, weekends, and holidays
• Must pass background check per state regulations

Personality Traits

• Calm under pressure
• Naturally competitive
• Highly reliable
• Customer-oriented leader
• Data-driven problem solver
• Hands-on and proactive
• Strong communicator and motivator

Why Cannabis & Glass

• We invest deeply in our people — providing mentorship, on-the-job training, and real opportunities for advancement across multiple sectors of the cannabis industry.
• You'll be part of a high-performing culture that values precision, reliability, and continuous improvement — where every shift is a chance to grow your skills, strengthen your leadership, and contribute to something that matters.