Retail Assistant Manager

Primary Duties And Responsibilities

• Ensures each customer receives the highest level of customer service
• Notifies the Store Manager of hiring needs/floor coverage shortage
• Affords assistance to the Store Manager in finding new employees
• Communicates the Company discount policy to the Store Manager
• Controls the payroll budget for the Store Manager
• Schedules staff efficiently
• Affords assistance to the Store Manager in controlling payroll budget
• Understands and follows progressive discipline procedures
• Shares ideas received from staff and customers with the Store Manager
• Understands the details of upcoming promotions
• Makes deposits correctly and ensures paperwork is accurate
• Ensures accuracy regarding merchandise that is received and shipped
• Conducts regular spot checks on store inventory
• Ensures that displays are clean and current
• Ensures the selling floor is maintained, organized, and set to company guidelines
• Manages the daily activity of the sales floor, backroom, and cash register area according to company policy

Knowledge And Skills

• Strong managerial skills
• Strong selling and communication skills
• Excellent product knowledge
• Strong knowledge of company history, corporate structure, and target market
• Strong knowledge of the competition and their prices
• Strong knowledge of POS systems

Essential Physical Requirements

• Ability to work varied days/hours
• Ability to climb ladders
• Ability to occasionally push, pull and lift more than 25 lbs.

Education And Work Experience

• High school or equivalent
• One or more years of Store management experience in a retail environment