Retail Assistant - Bluejack Ranch

About the role

Bluejack Ranch is a private residential club for those who want to live in laid back luxury and we are committed to creating exceptional lifestyle experiences one family, one member, one guest, and one employee at a time. If you are as passionate as we are to deliver on that promise, then Bluejack Ranch may just be the place for you! This job description will outline the essential responsibilities to the role.

Responsibilities

• Demonstrates a high level of attention to detail
• Maintains strong organizational skills and reliability
• Consistently punctual and dependable
• Knowledge of golf operations and/or retail preferred
• Self-motivated with the ability to take initiative
• Works collaboratively and contributes positively to the team environment
• Open to feedback and committed to continuous improvement
• Service-focused with a genuine passion for delivering exceptional Member experiences
• Approachable, professional, and welcoming in all interactions
• Comfortable working in a dynamic, fast-paced environment
• Adaptable and open to change as the needs of the Club evolve
• Basic computer skills; Point-of-Sale (POS) experience is a plus
• Embraces and represents the Club’s culture and values
• Demonstrates a passion for hospitality and personalized Member service
• Treats Members, guests, and fellow team members with respect and professionalism
• Receive and process incoming merchandise accurately and efficiently
• Prepare and tag merchandise in accordance with Club retail standards
• Assist Members with scheduling tee times in a courteous and professional manner
• Respond to Member questions regarding the Club’s mobile app in a timely and helpful manner
• Maintain a clean, organized, and welcoming retail and work environment
• Process Member and guest purchases accurately using the Point-of-Sale (POS) system
• Serve as a reliable and supportive team member, assisting colleagues as needed to ensure a seamless Member experience
• We do work as a team, and as such, you may also be asked to help in other roles or tasks, and it is expected that you are willing to assist.

Requirements

• Education: High school diploma or equivalent required.
• Licenses and certifications: Must possess a valid Texas Driver’s License and meet the driver safety policy requirements.
• Physical demands: Ability to stand and move for the majority of the shift; work inside/outside in various weather; push, pull, bend, lift and/or move up to 50 pounds; ability to drive a golf cart safely.

Schedule

Approximate schedule: Weekdays, weekends, and Holidays; schedule flexible as business dictates.