Retail Asset Protection Process and Systems Specialist

Position Summary

The Retail Asset Protection (RAP) Process & Systems Specialist plays a critical role in supporting shrink reduction, safety, and security initiatives through effective process and system solutions. The Specialist is responsible for leading projects related to security infrastructure, driving system enhancements, developing training, and supporting operational teams with tools that improve compliance, efficiency, and risk mitigation. The Specialist also serves as a subject matter expert and liaison for internal and external partners, supporting enterprise-wide security and loss prevention programs.

Responsibilities

• Training & Support:

  • Collaborate with the RAP Process & Systems team to design, develop, and deliver training for RAP initiatives.
  • Serve as a subject matter expert (SME) for RAP processes and systems, ensuring proper knowledge transfer to internal stakeholders.
  • Support Retail Operations leadership (Regional Managers and District Managers across all banners) in the effective use of RAP tools and systems.
  • Provide system and process training to RAP team members and cross-functional partners.
  • Create and deliver professional reports, documentation, and presentations for internal stakeholders.

• Security System & Vendor Management:

  • Act as project manager for all construction-related projects (NTI, Remodels, Reimages, etc.) that require CCTV or burglar alarms.
  • Conduct site surveys, manage vendor proposals, and oversee installations to completion.
  • Research and evaluate new security technologies for potential testing and implementation.
  • Establish and manage vendor relationships to improve service delivery and reduce costs.
  • Manage the burglar alarm monitoring and code database.

• Project Management & Process Improvement:

  • Lead or contribute to cross-functional projects focused on shrink reduction and safety.
  • Identify and recommend improvements to RAP systems, processes, and procedures.
  • Analyze and communicate data to drive informed decisions and mitigate risk.
  • Develop and enhance systems to improve field visibility and security compliance.

• Other Responsibilities:

  • Foster an inclusive and collaborative working environment across all functions.
  • Stay informed on industry trends and best practices in security and loss prevention.
  • Perform other job-related duties as assigned.

Requirements

• Minimum Education:

  • Associate’s Degree in a related field or a minimum of 5 years’ experience in retail/Asset Protection/Inventory/Project Management/Vendor Management

• Preferred Education:

  • Bachelor’s Degree in related field

• Minimum Experience:

  • 3-5 years in Retail, Loss Prevention, Inventory Management, Project Management, or IT

• Preferred Experience:

  • 5+ years in Retail, Loss Prevention, Inventory Management, Project Management, or IT

• Licenses/Certifications:

  • None required

• Soft Skills:

  • Strong written and verbal communication skills
  • Ability to collaborate cross-functionally in a professional and solution-oriented manner
  • Strong self-discipline and time management
  • Critical thinking and sound judgment when analyzing complex data
  • Ability to remain calm and effective under pressure

Additional Info

At Cumberland Farms, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.